Salem Manufactured Homes

Excellent customer service
Jan 24th, 2024

Bought house one month ago have had 3 leaks in ceiling one they fixed a 2 said they dont see a problem. The floors are contact paper stove dented and draw wont stay in refuse do anything windows leak and build condensation. Heater will only heat middle of house wont heat end of house. Shed has over 100 nails sticking out inside wont fix says how it comes. This is only a few things out of 30 that have found in 30 days dont buy from this place.This is a family son daughter and father so far son is very difficult to work with. Oh and forgot to mentioned leak is in light he said next time it leaks let me know so what is is electrical and breakers in house keep tripping. Never even removed light to see if wet under light.Half left message and written 4 email no answers. Amazing 2 mangers one being office manager and they dont have access to email. When I was buying place used same email and got response right away. But when you have warranty problems this is day 3 4 emails and a phone call no answer
Dec 31st, 2023

Very helpful and answered our questions
Nov 29th, 2023

Not a bad place to live but can certainly understand the frustration in the below posts over lack of returned calls, or really any sort of communication (other than via a paper stuck to your front door telling you they're increasing the rent each year). Usually only get a call back when you threaten not to pay for something. It's unfortunate things have strayed so far from what would typically be described as "acceptable" over the last 10 years here. Maybe some day things will get back to how they were. Otherwise not bad and their fees are reasonable once you're in.
Sep 17th, 2023

Went in to get a price on a home. They don't have/give prices because they want to add on extras!. The brochure has standard features but they apparently don't want to sell an inexpensive home. Didn't even offer to sit in an office to discuss business. I tried to find out what a basic cost would be and then another guy in the office with an attitude came out from behind the counter in threatening fashion saying "I'll explain it to him". Using an automobile sales analogy in a condescending manner. I told him price was everything due to my deaf brother who has minimal income and savings. I have had my own businesses in the past and would never deal with a potential customer as they did. Amazing that they can stay in business! Bad attitudes, poor business practices, physically intimidating. Also, he gave the cynical "have a nice day" as we were leaving. That'll get you more business! Aug. 19, 2023 Response to their nonsense and total lack of integrity. I am a 70 year old retired educator with more personal integrity than most people on the planet. I drink occasionally (at home) and couldn't possibly have gotten close enough to anyone to smell my breath as you kept us out of an office sitting in chairs people wait in to get into an office to get price estimates which you don't want to do. I am very intimidating (at 70!) from a sitting position under your standing over me, angry posture. I will ask anyone reading this to keep scrolling down as the reviews speak for themselves, it's not just me. How outrageous to paint someone as you did. Try changing your business model and attitude to truly accommodate customers.
Aug 29th, 2023