Target Mobile

Have a couple iPhones with Consumer Cellular and performed the QR Code E-Sim install (the switch from T-Mobile to AT&T piggyback cell tower network) using telephone support everything went very smoothly. After the switch my wife could not call me! Kept going direct to a message my mailbox is not setup! After 2 days of pulling my hair out with telephone support and I don't have any hair my CC rep made an appointment at this Target Mobile location. I consider myself very tech savvy what can they do that I can't? Turns out there was a conflict between the E-Sim install and old physical Sim Card in each phone. When Jacob viewed settings/cellular he could see the old Sim's and immediately removed our cases and took out the old physical Sim Cards, then the extra Sims could be deleted from settings/cellular! Like magic my wife can call me now everything working great! The next day I did have to reset my mailbox again and I lost my Visual Voicemail. Two More calls to CC help (make sure you get troubleshooting) my Visual Voicemail was restored! Kudos to Jacob at Target Mobile 203 S Broadway, Salem, NH location CC do not lose Jacob and give him a raise!
Apr 20th, 2023