Planet Fitness

I actually haven't been a member myself because I used to go for free with my brother's "Black Card" membership. This is a great gym for people all over the experience spectrum. Personally, I like the atmosphere they project; it's comfortable, not too intrusive but the staff, including trainers, are there if you want them. It's inviting because who doesn't want to get their beefcake on in a "Judgment Free Zone"? Amirite?
Sep 22nd, 2021

Worst experience ever. The night staff at the Raymond and location are the most rude and disrespectful employees I have ever encountered. Not once but on several occasions (almost every night) an employee named Jane would be sure to harass the people I was accompanied by and myself when we are quiet and keep to ourselves and are there to workout and take it seriously. She doesn’t like anyone there at night and although they say 24hrs, if you go past midnight she will harass you because she won’t be able to disappear and sleep all night. She asked us to come earlier… sorry my work schedule does not permit such availability. I find myself apologizing for coming in at 10 or 11pm and staying until past midnight. It’s to the point she has threatened to have our memberships terminated if we continue to come late at night 5 days a week. I am dumbfounded, as I joined this club for the 24hr access, knowing my work schedule doesn’t allow me to go during “normal” hours. Management was no help and decided to terminate all of our memberships when we finally had enough harassment and decided to complain, although being courteous, did not listen to any complaints but already had the mindset to just terminate our memberships. Guess that backfired on us. Should have stayed silent and continued to be harassed and oh yeh, come at more “convenient hours” for the night staff to be able to have “personal time without having to be on constant watch”. Yes, that’s what was quoted to me by “Jane”. When discussing the schedule, she suggested that we work out “quicker” or leave work earlier (as if I have a choice on that matter) and then said no tanning or showering for any of us as “maybe that will speed things up and get you out faster” and when I stated we are on a strict training schedule, she suggested we go to a different gym for that kind of workout and Planet Fitness is for “overweight mom’s trying to lose baby fat and the elderly, not for bodybuilding”. As a kicker, they took out my yearly membership fee ($39.99) and just yesterday my monthly membership fee ($22.99) before calling me today to politely tell me that my membership was suspended, not only at Raymond location, but all Planet Fitness locations. What a great company. They certainly do not tolerate people who are courteous, respectful and serious about fitness and health or anyone who has a complaint about ignorant and disrespectful staff. Do not join with intentions of going 24/7 or anywhere past midnight or any duration longer than 1hour. If you intend your workout to include 30 mins of cardio, followed by 60-90 mins of weight training and still expect to tan or shower totaling your stay to about 2-2.5 hrs… this is NOT the gym for you. Beware of DOG at night… Jane bites.
Oct 19th, 2021

Sep 5th, 2021

Jul 23rd, 2021

Jul 17th, 2021