AAA Portsmouth Insurance and Member Services

These people have to be the best and friendliest folks I have dealt with! We have been customers for over a decade, maybe two. Every time we call they are happy to help and make sure you are getting what you are looking for. We have several cars and they always make sure we have the coverage we need. They always confirm with a follow up email. A pleasure to deal with.
Apr 6th, 2024

Jen Withee was my agent today and she was wonderful to deal with in getting Triple A membership and auto/renters insurance. She was oh so helpful and kind. Cant thank her enough for the care and time she took to explain everything.
Mar 21st, 2024

I was charged over the mileage amount I wonder how many people have had this experience
Dec 18th, 2023

Hit a deer on the road at 1am; completely wrecked the car. They said they would have a tow truck out to us by 2:15. We wait a half hour and they call back just to tell us they now have no one coming to get us. Why give us an ETA before you even have a driver??? They made us call the cops, who brought us a tower who took our car to a lot and then dumped us at a nearby hotel they SAID was dog friendly - but wasn't - so we are now stranded outside on a concrete bench. I called AAA back and they refused to send someone to bring us back to our car and tow it home, even though it's only 10 mins from the hotel and we are well within the 100 mile limit. They also suggested I go BACK into the hotel they just rejected us at, and this time, try to SNEAK the dog in. As if they would magically forget I have one. "I do it with my dog all the time." Thanks for the useless advice... obviously just wanted to get me off the phone. I don't know why I pay for roadside assistance - it is just as useful as burning my money in a trash can. Don't waste your time, they are just robbing you and denying you the service they promise. Update: they got a driver who brought us home 10 hours later (we live an hour away)...the guy was great, but maybe *don't* call it 24 hour roadside assistance, when in reality, it's a 24 hour phoneline to connect you to a person that will likely not be available until 8am.
May 29th, 2023

If I could give it a zero I would. I been waiting for a town flamingos 12 am its now 5 am. Still no answered. Whats the point of paying them if they can even come at a reasonable time. Im stuck in where nothing open my cell is dying and nothing is being done. I cant wait to cancel my membership
Sep 15th, 2022