Auto Care Plus Complete Tire and Service Center

Brakes on my vehicle were sounding more dangerous by the mile while I was traveling up 16 for a day trip for eclipse viewing with the kids. Worried I wouldn't make home, stopped in Conway to start searching for any possible shop that would be willing to check my brakes & service the car - Auto Care Plus took me right in. I was able to use their loaner vehicle, and our family day continued on The hospitality I was shown from our service coordinator, Anne, was overwhelming and right on point with anyone from Conway! Joe was our mechanic & did all he could to get my car safe again... which ended up being calipers locking up and worn down brakes. I'm glad I didn't go any further than I had, and I'm lucky we called this place. When you're pulling in, signal ahead of time, as cars will still pass you as you make this turn. I'll add video of pull in if I can.
Apr 11th, 2024

Auto Care Plus's customer service is genuinely amazing, we had a car emergency an hour from home and they got me in immediately. Just saying that they were helpful and accommodating isn't nearly enough, they truly cared and went out of the way to make sure we were able to complete our adventure in a loaner car. Our Mechanic was sharp enough to spot a manufacturing defect with the part they received and procured another one I'm sure saving us time and money. I wish I could do more than just leave a stellar review but in doing so I hope other folks will go there and be just as impressed as we were. Thank you, you really saved us.
Apr 8th, 2024

Ann your office manager is the best. She makes things work for my schedule and has my car ready. Thank you Ann!!
Apr 3rd, 2024

The people are very nice! Service: Air & cabin filter replacement
Apr 1st, 2024

You can read all the reviews and all businesses have some good and some not so good. My experience with this place has been above expectations. I use them for all my auto needs. They are super friendly and do great work. The girl Anne at the front desk is awesome. Always asking how things are going with the car and the family. Overall just a great place. They send a great report about your car with photos showing what the issues are if any. Keep up the great work, I had just changed my two front wiper blades and brought it in for an oil change and found out that the back wiper was worn/damaged. True honest... Love u guys and gals. Thank you.. Services: Air & cabin filter replacement, Tires, Tire rotations, Vehicle Inspection, Auto maintenance, Oil change
Mar 31st, 2024