Royal Inn

I had a mouse running around my room. And owners seem so jaded from other bad guests they assume all are bad and accuse people who are innocent of things like smoking inside when they weren't. And because I cooked good smelling food in their microwave got accused of having some other kind of cooking device. It did provide warm safe place to stay until I got myself on my feet as a traveling nurse. However; it is not worth what they charge for a room. Needs a major remodeling. My room also didn't come with a shower curtain. I had to use my own. It has potential though not somewhere I'd pay for.
Apr 8th, 2024

I have traveled for over 50 years and never, ever have I been on the "denied guest list" or recieved a negative review. I travel for work and have excellent reviews on Airbnb, VRBO, Harvest Hosts, and all hotel venues. I stayed at this hotel for 3 nights. I told them (after key in hand) that I have a service dog. They proceeded to ask for paperwork violating the ADA and told me no pets were allowed. I educated the staff politely on ADA law. My dog is extremely well behaved and went to work with me every day. I left the hotel clean as always and when I attempted to rebook through Travelocity, I was informed I was on the "denied guest list" at this hotel. As far as the hotel - good location, that's about it but there are not many options in Claremont, that is why I tried to rebook. The room smelled, bed was hard, no coffee maker, no coffee in the office, no cups for water, only two towels with no housekeeping during my stay. The manager was extremely rude when I called and asked what was the issue and never provided an answer, in fact he denied speaking to Travelocity so I attempted to rebook, and was informed by an agent at Travelocity they spoke directly to the owner/manager TWICE which he denied...liar!
Feb 13th, 2024

Jan 14th, 2024

Jan 1st, 2024

The front desk person was very sweet and hospitable. I had a tactical problem on my tv and I want to the front desk for help and the guy immediately fix the problem. Also there are many restorations nearby motel.
Dec 11th, 2023