Rooter-Man

Called at 9 for a tenant.  Person showed up at 2:00 demanded $395 owner called me as after 1 hour called and demanded additional $695 with no guarantees.  When I arrived asked what he had found said, "haven't ran the line have no idea and I'm leaving".  So essentially charged almost $400 did nothing then said was leaving.  I asked for more information/understanding was yelled at, confronted aggressively and told to FO?  This was not personal, I had no intention of confrontation just the sewer line cleaned.  Don't call these people.  Done this for 35 years and never before been dealt with in such a manner.
Dec 8th, 2022

Rory, the technician who installed our new water heater was very competent, pleasant, and respectful to work with. He returned the next day to patiently address some questions and concerns we had (it had been 24 years since we purchased the last water heater, and my plumber husband was still alive then.) Rory is a credit to his employer   Ask for Rory. You can be assured of knowledgeable  courteous service. The rating is for him, as he was the agent that we dealt with.
Nov 15th, 2022

Paid nearly $1000 for guaranteed unclogging of our drain. They refused to go through toilet and went through a tiny drain in bathroom sink instead. They never finished the job, but kept the money anyway. We then paid another company half that and they unclogged by going through the toilet drain with no problems. Rooter man is a rip off. In addition to stealing from us, the manager/owner's son was the meanest and most unprofessional person we've ever done business with. I recorded our conversation on video and when I have time I will post for others to see the level of disrespect and immaturity this manager showed.
Oct 21st, 2022

Paid nearly $1000 for guaranteed unclogging of our drain. They refused to go through toilet and went through a tiny drain in bathroom sink instead. They never finished the job, but kept the money anyway. We then paid another company half that and they unclogged by going through the toilet drain with no problems. Rooter man is a rip off. In addition to stealing from us, the manager/owner's son was the meanest and most unprofessional person we've ever done business with. I recorded our conversation on video and when I have time I will post for others to see the level of disrespect and immaturity this manager showed.
Oct 1st, 2022

This company is run by scamming thieves. Never ever pay them a penny if they have not finished the job. They will take the money and run. The one 5 star review they have from Elizabeth Rowe is a scam as well- the company is owned by her family!!
Sep 5th, 2022