Q What is the phone number for Jaguar Reno Authorized Service?
A The phone number for Jaguar Reno Authorized Service is: 775-332-4000.
Q Where is Jaguar Reno Authorized Service located?
A Jaguar Reno Authorized Service is located at 9150 S Virginia St, Reno, NV 89511
Q What is the internet address for Jaguar Reno Authorized Service?
A The website (URL) for Jaguar Reno Authorized Service is: https://www.jaguarreno.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
Q How big is Jaguar Reno Authorized Service?
A Jaguar Reno Authorized Service employs approximately 20+ people.
Q What days are Jaguar Reno Authorized Service open?
A Jaguar Reno Authorized Service is open: Sunday: Closed Monday: 8:00 AM - 7:00 PM Tuesday: 8:00 AM - 7:00 PM Wednesday: 8:00 AM - 7:00 PM Thursday: 8:00 AM - 7:00 PM Friday: 8:00 AM - 7:00 PM Saturday: 9:00 AM - 7:00 PM
Q How is Jaguar Reno Authorized Service rated?
A Jaguar Reno Authorized Service has a 4.5 Star Rating from 57 reviewers.
I can not believe how absolute terrible their service department is
Jim Bizzack on Google
Absolutely the worst sevice. My Jag would not start so I called to see if the could look at it as I was 200 miles from home and my local mechanic. They said bring it in and they would take a look. I had it towed and dropped off on Monday morning. Rented a car to go home and came back on Friday and they never looked at it even though they had it for a week. And to think I was considering trading it in for a Range Rover. That dealership will not get any business from me and I suggest you think twice before taking your vehicle there.
Bill Schimandle on Google
Absolutely incompetent service department. The wife liked the F-Pace Jaguar and right out of the gate the vehicle leaked coolant. After seven (7) tries by the service department without any ability to actually repair it, we contacted Jaguar of America who simply referred us back to the dealer. Service writer Michael is a nice guy, but it has to be difficult to work with such a clown car of technicians that cannot do anything except pressurize the radiator and look for coolant leaking on the ground. I guess if you have money and don't mind spending it then Jaguar Land Rover is the car for you. But God help you if you have a real problem, because this dealership will not. We will never own another Jaguar product.
daughterofpalmer on Google
Jaguar Reno has the worst service Ive ever experienced from any dealership, let along a luxury brand. I have a 2020 F-pace that needed new brakes and tires, which are both uncommon parts because its an SVR, so I called several days in advance of the appointment to check if they had them. I spoke to TJ in the service department, who said he would call back to confirm before the Monday appointment. No call back. I dropped it off on Monday to find that they didnt have the parts and the service manager, Michael, explained that TJ told me it was going to be an appointment to determine what parts were needed for the car, which was not what was conveyed to me. I picked up the car that afternoon to be told that the tires and brakes would be special ordered (which was what we had explained to them with the call before appointment). Almost two weeks later I hadnt heard anything back but also noticed a coolant leak, and to their credit they had me get the car in immediately on Friday the 3rd because they also now had the parts (which I only know because I called them). Its now Thursday, 11/9, and they havent provided a single update. Ive called to get an update several times, along with a timeline, and they say theyll get the info and get back to me, then dont. I just have to keep calling to find out whats happening. I just need to know so we can plan our days without one of our cars. Hopefully, the owner of Jaguar reads this because your service department needs to learn to communicate. Ive been without my vehicle for 7 days, which would be easier to deal with if they provided ANY info at all. I have no idea when it will be completed. No idea if any work has even started. At the very least, an option for a loaner would have been greatly appreciated. I used to have an Audi and this Jaguar dealership could learn something from your next door neighbor about customer service and communication.
