RNR Tire Express

I am a definite repeat customer who recommends everyone and all their friends to go if you don't have the money to fork out on a full set of tires this is definitely your place they work with you you get it paid off in 6 months good to go same is cash. Sonia is my favorite person to talk to. They are also very fast quality work and other amazing perks
Mar 28th, 2024

Great service!!!
Mar 27th, 2024

Mar 8th, 2024

Highly recommend this place!
Feb 28th, 2024

Long review, short version is BEWARE. I am absolutely seething writing this because I am baffled of the ignorance, and negligence of this company. I had to get my breaks done, this was in September of 2022. The warranty in the paperwork specifies a timeline of 1 year or 10,000 miles (whichever comes first I assume) now within a few months I had to go back in because my front rotors were warped. The manager "went to battle for me" with the manufacturer to make sure it got fixed but told me my warranty was now essentially voided. Surprise, I've been having issues with my breaks since 2 months after they were supposedly fixed. Now because I was unable to pay the balace before the 6 month interest free period I got slammed with all the interest at once the day following the 6 month period. I'd been making payments for what feels like an eternity so I called them back on December 26th and asked for the balance on my account and was told by one of the Male employees that I only owed ninty-something dollars. Several weeks later I added up that they had taken $138.98 which is obviously over the ninty-something that was mentioned to me. So I called in on February 5th and had an exhausting conversation with the account manager Sonia. In this conversation she first tried to tell me that no one should have access to account balances except her and she had no idea how someone had landed on the number given to me. Next she said in addition to the hundreds of dollars of instantly applied interest for going past 6 months that there's also daily interest that accrues which is NOT in the contract or part of the agreement. When I questioned this Sonia back-tracked and said that wasn't the case, still very confused about this and the whole situation convinced me that I had almost definitely been taken advantage of. The conversation concluded when Sonia said she would close out my account despite the fact that I supposedly still had a balance owed and I thought that was the end. Unfortunately not, there was 1 week where they did not charge me, then they did charge me last week on February 11th. I called again on February 15th upset at this authorized charge that she could not explain and said she'd be taking it up with corporate and refunded me for the improper charge. Again, I thought this was the end but they charged me AGAIN today. I do not appreciate dishonesty and unfortunately that's what I have to label RNR as at this point. I'm not sure there is a way to recitfy this but this is absolutely unacceptable and unprofessional. *UPDATE* I've been charged yet AGAIN. Was told last Tuesday from Sonia that I would be recieving a call from her on Thursday to discusss, yet it's the following Tuesday and now she's unavailable. Clearly this company has ZERO regard for their customers. FED UP.
Mar 2nd, 2024