Caughlin Club Kidz

I do not recommend Caughlin Club Kidz to anyone. There's high turn over and when the great teachers leave in droves, it's a red flag. After informing management about the lack of mask wearing among certain employees, it fell upon deaf ears. I also have some other very serious, complaints against the daycare. But don't only take my recommendation, or lack thereof. Prior to enrolling at any daycare, I urge parents to research the facilities via the Washoe County Childcare Licensing Portal. webapp.sanswrite.com/was…
Dec 31st, 2020

This is such an incredible find for our family!My daughter has been attending the Summer camp here and it's amazing. The staff is SOOOO friendly and great with each child. Their schedule for activities is so much fun. Some days they are getting to enjoy the beautiful outdoor pool at the facility. Other days they go on a healthy walk along the Caughlin area with all of its beautiful landscaping, ponds to go get frozen yogurt. How cool is that? I'll be honest... Mom wants to stay and hang out too! Oh wait can't forget to mention that is is for the kids that are a tad younger like mine is. The bigger kids get to do the Adventure camp. They load up every morning and get to explore the great fun we can find in our area!The loft where the kids get to hang out when not doing outdoor activities is great. A nice reading area that can be lounged in while looking out the window. Various activity areas where they can enjoy sensory & art. Everything is tidy and clean. Which if you are like me that will be one of the first things I look for. You can't expect perfection in a room that's filled with children tearing it up but when you can see how much they keep up on everything THAT is a huge appeal. Hidden gem I wish I would have known about last Summer. Will 1000% be making sure to get my child back in for next Summer!
Jul 4th, 2019

Our daughter attended Caughlin Club Kidz during summer. The care they provided was average. Unfortunately, the controller, Craig, is unprofessional. (I have emails that support such unprofessional conduct.) In brief our daughter was ill for a week during camp. We presented a physician's note which was accepted and our account was made a zero dollar balance. After 6 weeks, we received an email from him stating he was reversing the charges because he believed the physician note was invalid. (It was valid and have medical records to support.) I reached out to the manager, Marlene, and was sent an email from her that was incomplete (multiple incomplete sentences and blanks) and uncaring. I would avoid Caughlin Club Kidz. We have 2 other children, have been to a few preschools and camps and have never been met with such unprofessional attitude and unwillingness to work with customers.
Jan 27th, 2019

Nov 20th, 2017

Our daughter attended Caughlin Club Kidz during summer.  The care they provided was average.  Unfortunately, the controller, Craig, is unprofessional. (I have emails that support such unprofessional conduct.) In brief our daughter was ill for a week during camp.  We presented a physician's note which was accepted and our account was made a zero dollar balance.  After 6 weeks, we received an email from him stating he was reversing the charges because he believed the physician note was invalid.  (It was valid and have medical records to support.)  I reached out to the manager, Marlene, and was sent an email from her that was incomplete (multiple incomplete sentences and blanks) and uncaring.  I would avoid Caughlin Club Kidz.  We have 2 other children, have been to a few preschools and camps and have never been met with such unprofessional attitude and unwillingness to work with customers.
Dec 11th, 2018