SiteOne Landscape Supply

Randy Mortenson _{on Google}

Dec 14th, 2023

My wife and I are landscaping our front yard. We went here looking for a bubbler fountain. It took us three stores and 2 days to find the perfect bubbler fountain. Design outdoor took my money, gave me an invoice and marked the bubbler fountain as sold with my name on it.
We went back home and contracted out landscaper. We chose our colors and designed our pavers and rock wall based on this fountain. My landscaper completed the paver walkway, rock walls, buried fountain tub and pump, and ran electrical wiring.
We were, at that point, at only 14 days since purchase.
My landscaper went to the store to pick it up and they told him they do not have it. We must have sold it to someone else. They say. They have no solution to this problem and we planned our entire landscape design based off of this one off stone. Horrible business

Vctor Rodas Alberto _{on Google}

Dec 7th, 2023

AND

Kristin Havelka _{on Google}

Dec 10th, 2022

Were happy with the product we received and loving our new patio. Ryan, in the yard, is awesome. We had purchased some select bluestone and needed just a little more to finish the job. Initially we were told getting more was easy, just come grab it when needed. Unfortunately, the new lot was a different color and thickness. After visiting with a few employees we were getting discouraged and figuring out how to finish the job in a way we could make work, but didn't love, using what they had. Fortunately as we were in the yard digging and visiting Ryan came into the picture. He knew what we were after and helped us find what we needed. On top of that he was kind enough to help us sort through to get the right color and sizes, etc. With his help we were able to finish the project as hoped and initially planned. It's been rare to find someone with the customer service like Ryan has... he's truly rocks!

Jan G _{on Google}

Apr 28th, 2022

We are new to Reno, and are learning about the different businesses. Yesterday we had a delivery of pavers from Design Outdoor by Site One. Chuck introduced himself to us before unloading. He was friendly, polite, and careful with our order. Watching him maneuver a three-wheeled forklift in a tight area was impressive! Thank you!