Bank of America (with Drive-thru ATM)

Jun 8th, 2023

It's bank want can I say lol
May 6th, 2023

I hadn't reviewed B of A in about 5 years and had to do some banking today which was a pleasant experience, so I thought I'd give an update.  Usually I just drive through the ATM with all by bags of money (I wish), but I had to get some paperwork done with my son.  The Financial Consultants have been very helpful getting me through all the legalese and since I've been there a time or two, they do recognize my name, my son and myself.Looks like they did some refurbishing in there since the last time I was there.  The bank has that "new car smell" to it.  A nice teller fellow opened the door for us and greeted us.  That was very nice.  Not too busy on a weekday afternoon.  It is convenient for me in South Reno.You can make appointments online which I need to make a return trip.
Nov 13th, 2022

I've had this bank for years, but I think I am finally going to switch over now. They have cancelled my debit card for the last time! Any time I step 30 miles out of my regular city and use my card, they block it and have to send me a new card. Funny thing is, my card still processes payments even if it is "blocked" but cashiers still say it is unusable. So, im still being charged, just not receiving the services I paid for. AWFUL bank. I've dealt with their incompetency LONG ENOUGH!
Jan 31st, 2022

We have been extremely disappointed with this Galena branch BofA, simply due to their hours.  We have banked with this branch for almost 20 years.  I was told by BofA they didn't have enough Saturday business, so they decided to close on Saturdays. The Saturday closure was prior to Covid, so no relation.  They close on weekdays at 4:00. The only time working people can get into the bank is their lunch hour, as most don't get off work until 5:00pm.  Of course this means lunch hours are busy and this can cause returning to work late.  I had to close my safety deposit box because they now require to be escorted into vault and the wait time to get personnel to help was not convenient either.  We are opening another account at a different bank today, and may transfer all accounts in due time.  Extremely poor business decisions, no concern for their customers.  Very unfortunate. As far as their employees, all are very friendly.
Jul 14th, 2021