Pep Boys

Allyson Deijkers _{on Google}

Apr 9th, 2024

Absolutely the best! I realized I had a flat tire while driving errands. Called up these guys, and Randy answered immediately. Gave him my tire specs and said I'd be there in 10 minutes. Randy was able to get my tires sent over from a different store location. Totally helped me out by getting my car in and out quick! Super friendly! I will definitely come here again!

R T _{on Google}

Mar 27th, 2024

I was made an appt for diagnostic on easter Sunday that manager set up n day if he didn't show up knowing our convo other day. I'm feeling he helping knowing I told him I been working 2 months only Sunday off n straight ghosted me. Talk to me like he understood my issue n the big lady in front was no help at all. Why she work somewhere like this not knowing cars. Took my keys went to my car n said u don't have a engine light on. So if u want a diagnostic it has to have a engine light on to say u can service me? Think I drive the car to something wrong. Plus I have never had a women tell me what my car needs n don't need. Auto zone, napa, oriellys or pep boys females don't know jack bout cars. It's just a job to them. If she not in the pit working with the guys then she don't know jack .... No engine light I can't get a diagnostic check in my only day off n manager at this location had a family emergency after promising me that day bcuz of my issue. Well I can say either bcuz if short day of Sunday workers didn't want to work hard or that their Mexican n didn't want a black man's money. Idk but I'm willing to pay for services to get my vehicle running top notch. Plus if gates inside are closed n ain't no customers you in there but answer phone after 11 rings. Oh but we can text when our guy gets here. N u close at 3 pm. It's 11:35 n still no call or like hello sir would u like to reschedule for Monday? She ain't even suggest nothing. How can a person like that build a business trust with customers relying on them to help them in need ASAP for their life n u there to make this happen for these reviews. Half pep boys n half AutoZone building. If it's half n half then it's nothing to me n quite sure that's why it's always empty.