Intermountain Healthcare Craig Primary Care Clinic

Im a new patient and I was in and out in 35 minutes!! I did the paperwork online which Im sure expedited the process. Dr. Quave was patient, attentive and answered all of my questions. The front office staff was very kind as well. It takes awhile to get an appointment but its well worth the wait.
Mar 25th, 2023

Folks are very nice here but they are slow. It takes months to get seen by a doctor, to get blood drawn, etc. I went to the doctor at the beginning of February. I needed a referral they said it would take 2 weeks for approval. Meanwhile its been a month waiting while I sit in discomfort. Ive never had to wait this long for a referral at other offices. It typically is done the same day. Lovely folks, but I think they may need some help.
Mar 18th, 2023

Jan 26th, 2023

I called to request an appointment, however, the doctors are booked 3-4 months out. Desperate, I asked if I could be contacted if a patient canceled and be seen sooner. A staff employee, whose name I will not share, assured me there was such a list and proceeded to update ALL of my information. After securing an appointment at a different primary care facility I called the same number 1520 minutes later and spoke with a different employee. This person assured me that there was no such list nor was my information updated. Very disconcerting. Terry, an employee in the patient service center, was professional, concerned, and most importantly kind. It was enough for me not to completely dismiss Intermountain healthcare. Well done, Terry and thank you!
Jan 26th, 2023

Best Doctor 's
Oct 10th, 2022