Cold Stone Creamery

Really bad service from the atenders we was a big group and instead of finished our rorders, the free atenders jump to yhe next people, just to be a nice place to come for an icecream but It the second time that I got a nasti actitute on the people who atend the customers.
Mar 16th, 2024

Ice Cream was freezer burnt and had chunks of ice in it. I got small sizes and paid over $20 for 2 of them. The woman at the counter did not even come out of the back room for at least 2 minutes when we arrived. She was unfriendly and acted like she did not want to be there. This was on a Saturday. The place was empty and now i know why. Never again.
Mar 7th, 2024

Worst cold stone shop !!! Definitely ripped me off. Freezer burn on my strawberries and blueberries not to mention not tasteful at all. Definitely ruined my whole ice cream. Unexperienced employees with zero motivation.
Mar 4th, 2024

I placed an online order on February 5th for a cake to be ready on February 12th. However, when the DoorDash delivery driver arrived to pick up the order, they were informed that the cake would not be ready until the following day, because thats what the website told them. This discrepancy in information caused a delay in the delivery of the cake. After navigating through communication with both DoorDash and the Cold Stone location, a cake was finally delivered. Unfortunately, the custom message I had requested was not included on the cake. Spent $60.41 on the cake and didnt even get what I asked for very disappointed.
Mar 2nd, 2024

Uhhhh. Pick another cold stone. I felt like I did something wrong when I ordered. Ouch. Ice cold service.
Dec 11th, 2023