Custom Specialties Group

Highly recommend. Technician was right on time, very professional. Job was done fast and done right the first time. Garage door is now super quiet and works like new.
Aug 7th, 2023

Aug 7th, 2023

On time above and beyond. Got it adjusted in 15 min!!! Highly recommend!
Jul 28th, 2023

Crystal & Harold diagnosed my fallen 33 year old garage door in moments and set an urgent on site evaluation...less than 24 hours later Roberto had removed and reinstalled a super quiet new door and all new hardware...not one worry, ez payment over the phone and a huge smile on my face ! Thanks A Million!!!
Jun 25th, 2023

Quick Summary: Unprofessional company. Price was reasonable and work was good. Details: Technician did not show up to repair my garage door when he said he would. I called the office and front desk said I was supposed to set the appointment. I would have done so if the technician had told me or if front desk had informed me of their process when I first called. I set the appointment for the repair. A new technician shows up and says that he didnt know he was supposed to bring a top panel to repair my door. A new appointment is set two days after at a time frame from 8-1pm. At 1:30pm I called front desk to get an update and lady informs me that tech is stuck at a another job. I have my friend Mark call front desk at 2:30pm because I felt like I wasnt being taken seriously because I am a woman. 1.5 hrs later after he called, the technician showed up. Fixed my door in 20 mins and charged me $295. Update: Owner accused me of no show per his/her notes.This is false. On May 16, I called front desk to cancel my appointment and rescheduled for the following week. My Ring does not show them showing up on my door. Reduce my 2 star to 1 star due to this false accusation. This company needs to work on its communication and documentation.
May 15th, 2023