Carson Valley Inn Casino

shane Benson _{on Google}

Apr 11th, 2024

Casino is nice food is good and people are friendly. Ever since that lady won that big 3 million $ jackpot there machines are tight I play there a lot and havent won anything. When I go to Reno I win money. Hey but the foods good.

Peter Millerhagen _{on Google}

Apr 9th, 2024

Hit big on the slots so have nothing but positive things to say

Lori Ernst _{on Google}

Apr 8th, 2024

Liz at the casino desk was very friendly and helpful.

Chunky Gupta _{on Google}

Apr 7th, 2024

[First Review]Liar. I called 2 times, once on the day before my checkin date and second time before arriving and I was told that microwave will be available and will be put in the room only at the time of checkin. So I planned accordingly and bought food for my 8 month old and for ourselves too.
At the time of checkin they said that microwave is not available and the person at checkin counter was rude too.
She told me at the time of checkin that they will check on microwave and will see if its available as it might not be available and asked me to call at number 0 after some time. I called half an hour later and she said its not available and hung up. I called again to share the feedback that I was told that microwave will be available and then she again hung up. Then I called 3rd time and said that can I not share my feedback and why she hung up and she said that she doesnt want to argue on this topic. I was like waoooo, how can it being an argument that they lied to me before and now hanging up on my even after I checkin in.
So, they first lied and then the person at registration was super rude.
[Edit 04/2024]: Their Director Matt understood the problem and clarified that it was an issue with the new hire they had and he talked with that person and took care of the issue. Matt made sure that it will not happen again and that person treats well to others in future. So, I am updating my rating based on my follow up experience with Matt and the hotel. I gave it another try this year and it was a totally different and good experience staying there