Vegas On Site

I have 14 Hunter Douglas Silhouettes that needed cleaning. I was going to try to do it myself and decided to call Hunter Douglas to ask how to clean them. They gave me some options on how to clean them myself but also told me that Vegas On-Site is a company that cleans them with a system that in theory is similar to cleaning your carpets in the house. It injects the cleaning solution into the fabric of the silhouettes and extracts the solution as they move the wand across the fabric. So I called and spoke with Stephanie, she explained their system and I asked about cleaning my cornices which I have 5, one alone is just over 10 ft.. Stephanie and her sidekick Steven (a little humor there) came out to measure and give me a price. While here I asked about my drapes which have a ton of material in them, I wanted her to clean them and give me a price. Stephanie said I would hate for you to pay for something that you can easily do yourself and save some money. I knew I could clean them but also knew I would not be able to hang them back up very easily. Stephanie said not to worry, they would hang them up for me at no charge. I hired them and they took all my Silhouettes down and all my cornices as well. Because of the 10 plus foot cornice they would not be able to get that into their van and would bring out their machine to do my cornices on site (hence the name "On Site-Vegas"! Within 48 hours they were back and all my Silhouettes were hung and my cornices beautifully cleaned and hung. They hung my drapes which I washed at no charge. And I had another shade which I could have cleaned myself but asked her to do at the last minute, and she did. They changed all my batteries and when they left you would never know they were here except that my shades and drapes were so much brighter and stood out beautifully. I love the outcome and couldn't be happier. I highly recommend Stephanie & Steven at Vegas On-Site for any of your window coverings that need to be cleaned, I know you will not be disappointed in them. I am 100% satisfied with Vegas On-Site.
Jul 16th, 2021

Very professional
Dec 9th, 2019