The Viva Las Vegas Wedding Chapel

Apr 6th, 2024

We were married by Little Elvis and it was incredible! So much fun and the whole staff was amazing
Mar 28th, 2024

Mar 28th, 2024

Mar 26th, 2024

Its with a heavy heart that I write this review Ill start by saying that we travelled to Las Vegas with 50 people for the sole purpose of attending this chapel. There was a lot of excitement & anticipation over the past year. The ceremony itself didnt disappoint. It was high energy and perfectly executed. Our guests loved it. Unfortunately, my experience was scarred from the moment we stepped into the bridal suite. I noticed that the majority of negative online reviews revolved around the chapels strict photography rules. I therefore arranged for our photographer to be off-duty during that time to avoid any conflict on our wedding day. She would ride with us in the limo for pics and then leave the property upon arrival. Paying for interrupted service came at an expense, so their included photography was a hassle in our case, but I appreciate that its likely convenient for smaller weddings who dont need an all-day photographer. As we approached the chapel I mentioned that I hoped the chapel photographer would be taking pics as we exited the limo. I dont think our photographer grasped how strict their policy was, so when we exited the limo and there was no chapel photographer there, she snapped a pic. I didnt ask her to do this and there was no malicious intent. We werent trying to sneak anything and I wouldve stopped her if Id known she was going to do that. We were led to the bridal suite and promptly berated for what happened. It couldnt have happened at a worse time with the heightened nerves and stress right before the ceremony. I felt like a school kid being scolded. I was told what happened was a huge issue and condescendingly told that were welcome to pay for a professional photographer to be onsite if that was our plan. Her whole demeanour was vile and there was an insinuation that we were trying to pull a fast one. Never mind all the upgrades wed already paid for (media pass, upgraded photo package, floral)we're not cheap people and wouldn't have tried to get out of paying for something. Bottom line is, I didnt feel welcome AT ALL after that and spent the whole time in the suite trying to hold back tears before the ceremony. I wanted to be anywhere but there. I actually mentioned to this person that I was feeling awful about it and she dismissed me. Its just so sad when I look back at it, after all that excitement for what was supposed to be a light-hearted event, that 1 picture was worth ruining a brides day for what appears to be due to greed. She really didn't need to say anything to us in the first place, as the photographer had already been dealt with and had left the property. Ironically, wed planned to purchase more pictures during our viewing the following day, but I dont want the memories anymore and couldnt stomach giving them another dime for photos. So their tactics backfired in this case. I can own up that a rule was broken (albeit not on purpose). But there are ways to speak to people that dont need to make them feel like garbage, particularly on their wedding day. I worked in the service industry for years and would never dream of talking to someone like that even on a regular day. We hired this chapel for a happy wedding. What happened didnt have to be a huge issue, we can speak like adults - she made it that way. Guests commented that this same person wasnt very pleasant in the lobby either. Not a great industry for that Our limo driver was great, Elvis was fantastic, and our day-of coordinator was so sweet and lovely and tried hard to pick up the pieces. I thank her profoundly for that. At this time I don't enjoy the memories as my heart was heavy when we went down the aisle. I hope that fades over time. This chapel has a great thing going and I'm so sad about how it turned out after all the excitement. As a side note, we didn't get a group photo which I understood was included in our upgraded photography.
Mar 26th, 2024