Crème de la Crème Learning Center of Farm Road

It took me several months to provide a review but I wanted to do so after some time of my experiences with Creme de la Creme. The first few months were great due to the teacher we had for our child. When new management and the closing of another facility took place, it went horribly wrong. The lack of training of new teachers is evident and the lack of communication between staff is awful. You could feel the tension in the air as you walked in between the staff and management. Several incidents took place and that's when I had it enough with this institution. First, we had asked repeatedly for months to not move our child until a suitable teacher we requested was available. (Mind you, we requested 4 times.) It was ignored and our child was moved. Upon picking up our child, they had no idea what classroom he was put in nor had any record written anywhere. When they finally found my child, he was confused / scared of their new surroundings. I was beyond upset and scared for my child to put in a situation where we had asked for months to not do so. Next, our child had an bathroom accident and apparently unable to change him. I was never contacted or left a message of the incident. Upon arriving, my child was there watching a tv show with no pants/half naked in wet underwear. I asked the teacher why wasn't I notified, response was, "We told the director." Director was unaware and brushed off the incident as a lack of communication between the management staff and teaching staff. Finally, kids are kids, I get that. But when another child bites your kid more than once, it is unacceptable. I was assured the first time it would will not happen again and the other child would be closely watched to ensure it would not happen again. Another two incidents took place. And believe me, I was beyond not having it. If you're looking for a responsible business/staff to take care of your child in environment that is safe for them to learn... This is not the place. It is expensive for a service that could potentially harm your child. There are far more better & acceptable places to go than this place.
Apr 8th, 2024

Mar 4th, 2024

The Director is professional, caring and goes out of her way to make sure everything is going as it should. The entire staff follows suit. Amazing location amazing people
Jan 1st, 2024

The absolutely best school my daughter has went to. The passion that the staff have is so great. I love the school director Mrs carla.. I love that they are all about education and fun. Dont get me started the building and the things it has to offer.. my daughter loves this school
Dec 9th, 2023

We've been at Creme De La Creme for almost a year now. I have my four-year-old in their pre-K program, and my eight-year-old uses the before and after care. When I tell my friends about this facility, I always compare it to Disneyland. It is truly magical. They have culinary class, where they teach cooking. They have a basketball court and bowling alley. And they even teach Spanish! All of the teachers are amazing and I feel like I have a close relationship with everyone there. By far, however, Miss Kennedy has made our experience absolutely amazing. My children know, trust, and adore her, and she keeps such a clear line of communication with me. She has always gone above and beyond for any of our needs and she is the true reason why I am over the moon with this facility.
Apr 7th, 2024