Marco’s Pizza

My children like this place, but they are in middle school and burn the pizza from the store and like it. Me, it's good when they are consistent with quality. A lot of times, the pizza is overcooked with the cheese and crust burnt black or undercooked with sticky soggy crust. I don't get why people think it's ok to send something like that when people pay their money for an image they advertise and great taste. Sometimes the pizza is just right, and those are the days I like! The delivery divers are so sweet and nice. It's just that the pizza is never consistent in taste or, especially when you see that it's burnt and still taste it cause you bought it and regret the money wasted on burt after taste. I was hungry, so please don't judge me.
Jun 22nd, 2023

May 26th, 2023

Usually Marcos pizza is our go to but our last couple times has been disappointing to say the least. Our last order was placed at 1:30. We waited till 2:15 and called to check on the status and was told that they were down a driver and they had a large 39 pizza order to a school and our order is on the way. I stated my concern that the pizza has been sitting there in the store. The young lady said that she would look and check to see if it looked fresh. If my order was on the way I dont know how she would do that. I asked her to remake the order and send it fresh. She stated the driver left and cant get a hold of them to turn around. I suggested to call them. She said that our order would be priority and our ASAP. AT 3:08 I called and once again checked on the status. She stated the driver left 7 minutes ago and was guaranteed it was hot and fresh. Finally it shows up at 3:21. The pizza was not hot was not fresh in fact the lack of taste and quality was absent from the entire order. This location has gone down hill which leaves us on the search for better quality pizza I have tried to use the tellmarcos link and it takes me to an order screen. Ive tried calling and reaching out and still have not had this resolved.
May 22nd, 2023

May 19th, 2023

This store is where I normally order my pizza's from, online via my phone, I always pick-up and never usually have a problem. Today I ordered a pizza went to pick it up at the allotted time and was told the pizza had not been made yet. He walked over and ripped the ticket from the printer and said he was on a lengthy call and didn't get it made (I think there were only two workers there). I asked him for a refund and he tried several times on the register and said he couldn't figure it out, he was then going to call someone, I told him to make the pizza and I would be back. Long story short, the pizza was good (didn't offer anything for free to make up for their mistake), just bad service that day.
May 11th, 2023