Drs. Kopolow & Girisgen (Nellis)

my brother has an appointment and got reschedule the agent who we spoke to is very rude ! We got reschedule due to no Dr and im trying to resched for my bro , she spoke to him and confirmed and was told if i can do it for him . she said YOUR BROTHER IS 34 YRS OLD AND HE MAKE THE RESECHEDULE FOR HIMSELF ! im not even asking for too much but to check other option, i told her that my brother is disable and i do all the booking for him and drive him around and if i have to fill up a consent form ill do it.After saying that her voice change and says no its okay let me find one for you. It suppose to be his first time visit , nvm itll never be on this location. RUDE
Mar 18th, 2023

Eye exam was smooth and easy. All the doctors there were helpful with everything. Reyna helped me so much with all the options for my new glasses, cant wait to wear my 2 new pairs of glasses.
Jun 2nd, 2022

Aug 23rd, 2019

May 30th, 2019

I think almost every pair of glasses I've owned has come from this office going forward they will have none of mine or my family's business. I made an appointment back in October to be called 2 days before my appointment that it hadn't been a year since my previous eye exam which they failed to notice the second insurance that would have taken care of the exam and made no offer to reschedule. I scheduled my dad an appointment in January for may it was emailed with no explanation as to why it was canceled. Than my Dad goes to make a new appointment with Costco only to be told this office was still holding his insurances eye co pay despite canceling the appointment so my wife than had to call his insurance who had to call this office and get it released so he could make the appointment with Costco so you can say good bye to my family's business and us referring anyone there.
Jan 31st, 2023