The Chicken Shack

got home without fry's and chicken wings flavorless and greasy
Apr 8th, 2024

I really thought this place was good. Food was way to salty, they gave me old Chicken strips. Chili cheese fries were trash. And on top of that wayyyyy over expensive. Never again..
Apr 8th, 2024

Cool little chicken spot thats tucked away on craig road, l looked them up months ago but never had the urge to stop in until today. I ordered the 3 wing and 3 strip meal with the sauce on the side. The place was super empty so it didn't take long to get my food. To my surprise it was way better than l expected l got the nashville hot for the chicken strips and the creamy garlic parmesean for the wings. The chickrn strips were just a tad bit overcooked but still good, the wings were on poinr especially with the the dipping sauce. I didn't know that the meal came with fries and they were also on point because l love seasoned fries and they didn't disappoint, l will definitely be stopping back in especially on wing Wednesday because the price is right because you cant beat 99 cent wings. Don't sleep on this place if you are in the area definitely worth stopping in.
Apr 7th, 2024

Tl;dr - Food quality is acceptable At best, service is very poor, cleanliness is poor. I normally have good experiences here and wouldnt take the time to write a negative review. But after tonight I will not be returning to this location. The food was acceptable at best (the tenders have really gotten smaller) but the reason for the poor review was the service being bad. Like REALLY bad. The first issue was it took 10 minutes for the order to be placed. Not because it was busy, but because the cashier genuinely struggled to put our orders in the system. She asked us multiple times what we were ordering and had to make numerous corrections and start over three times. I had asked for BBQ sauce to be tossed with the chicken (not as a side dip) and the screen put it as a side; when I asked if she put it tossed she said yeah thats how it is. We paid with a mix of cash and card and she tried to give us change for money we werent owed, which was concerning. I had some confusion about the experience at this point, but I was just ready to eat so I put those aside. We got the food in good time and I checked to see if mine was done as requested, but it was not (I also ordered a side of ranch extra that was missing). I went back up and politely asked the cashier for the ranch I paid for and if my order could be corrected, but she pulled up my order (I think?) and hit me with a but you ordered the BBQ on the side and you didnt get extra ranch. The extra ranch was CLEARY on the receipt, but to my dismay, she put the BBQ as a SIDE and not tossed like I asked, so I was SOL there. The chef came up and then said itll be 89 cents bro for the ranch even though again, I paid for it already. Eventually, he realized his mistake and gave me the ranch, but BBQ thing was out of the question. It wasnt really worth the extra trouble at that point, so I just left with what I was given. But I was surprised by the lack of competence with the cashier. I understand she might be new or training but this was a very challenging interaction from the start. I hope management addresses this opportunity and does a good cleaning inside, because a lot of people are not going to come back if this is the new norm. Ive never had this issue with the other locations, so Ill be going to another spot moving forward.
Mar 24th, 2024

Mar 20th, 2024