Fletcher Jones Imports Service Center

Mar 12th, 2024

I have been a loyal customer of the service repair department at Mercedes of Las Vegas for nearly a decade now. Their precision work on my Mercedes, coupled with their exceptional customer service, integrity, and loyalty towards their customers, always inspire me. Recently, when I had a complicated issue with my car, service writer, Josh S. and his team went above and beyond to ensure everything was taken care of exceptionally well. Their dedication and outstanding service have only strengthened my Loyalty to Mercedes of Las Vegas.
Dec 22nd, 2023

It's professional and service to the higher standards.
Nov 25th, 2023

When you purchase a Mercedes out of the places in Vegas THIS is where you want to do your business. I didnt feel judged ,I didnt feel pressured, and I felt heard. Thank you to Lois for making my experience and going above and beyond!!
Nov 10th, 2023

It's totally horrible place, I am begging everyone check your receipt and ask questions before purchasing anything from them, don't be a victim, learn from my experience. They don't care customer satisfaction or future businesses. When you honestly told them that the part salesperson didnt tell me returned policies, they said that is your responsibility to read them, with that statement made me felt like I am retarded and not good enough to own a Mercedes. Even though all returned items are untouched and less than 7 days. They incredibly worry about 25% restocking fee over customer relation.
Nov 9th, 2023