Neubauer Mental Health Services

I would highly reccomend working with Moises Santiago. He is very easy to talk to and provides very useful information to help improve a very disfunctional family. He immediately tapped into my family history & pinpointed the issues. Moises was the first therapist to actually give me a diagnosis and the tools needed to change the trajectory of handling the day to day family issues. He has been so instrumental in helping me to navigate my complex family issues and layers of disfunction. I can't thank him enough. Much work is still needed but I am hopeful there is a light at the end of the tunnel. Thank you!
Dec 2nd, 2023

Three stars is very generous and I only give the three stars because of the previous therapist I had she was actually wonderful her name was Michelle. but she no longer works there and now that I had recently got a new therapist I have felt neglected and unseen. There was even a session where she was mostly on her phone and not even paying attention to me. I felt like it was one of those shows or movies where you get a therapist and they're just like mhmm mhmm and how does that make you feel. And I just recently called and no one answered the phone, i probably wont get a call back. Im am done with therapy for awhile until i find one to meet my requirements.
Oct 5th, 2023

When no other establishments would return my calls, I received a return call from Neubauer Mental Health Services. Carissa was able to work with my child and help her work through her issues. I saw a noticeable difference in just a few weeks. Carissa is a kind and compassionate individual. She really cares about her clients and takes a personal interest in their emotional growth. I would highly recommend Neubauer Mental Health Services.
Aug 19th, 2023

Professional clinical care which I appreciate. Thank you for hearing and caring.
Jun 25th, 2023

As someone who was really struggling, I needed the help and they abandoned me in my time of need. They forgot me after I called for them to "verify insurance." Which took 3 weeks. I called another clinic and they verified in seconds. Maria has 0 personality and customer relationship management skills. My scheduled appointment was canceled by Maria without my knowledge and I had to call back a week later to find out what happened. They are failures at communication. They tried to invoice me for incomplete services on a homemade Word Doc invoice using fake invoice numbers. THESE PEOPLE ARE ABSOLUTELY AWFUL. Literally, you can go talk to a brick wall and receive better support.
Mar 3rd, 2023