Diego Barraza: Allstate Insurance

If there was a negative star I will give it to this agent Diego is the worst , same as the staff, he would not help us as customers his really rude and cancel our policy in a different day than requested and try to say it was our fault worst agent from farmers never ever go with him no ethic he has no manners .
Feb 22nd, 2021

All I could say is this is the first agent that I have been unhappy with. I had to call multiple times for corrections. He didn’t research to give me the best rate and didn’t provide me quality service. When I had an issue I would call (most of the time no answer. would leave message never received a call back. Had to call back)so they could fix an issue but then I had to call back because there was another issue because of the 1st issue. I had to literally call the 800 # to get resolutions after I switch insurances, because my last request wasn't handled correctly. Found a better rate with another insurance company...thank goodness. Farmers is a great insurance when you able to get a great rate; it's even better when you have a great agent as well.
Jun 5th, 2021

I have home insurance through this office and my name and DOB are incorrect on my policy, the 1-800 number is unable to correct these changes only my agent. Every time I call I get no answer and every time I email i get changes to my policy without ever responding to my email yet they have still failed to correct my name and DOB. No transparency or communication with Diego.
Nov 28th, 2020

Jul 27th, 2020

(Translated by Google) The staff is friendly, but the insurance prices are very expensive for two years I paid 240 at the beginning and every time they wanted they charged me more up to 260 and since I had automatic payment I did not realize, I asked for an explanation and they told me that I should download an application (which you must always have on your phone that is measuring your speed all the time) for a discount of 20 dollars so it would go down to 240. I have never had an accident, nor a ticket never bother the insurer with anything and in Rewarding place charges you more. 260 for a honda 2014 and a F150 2004 full cover and liability. Look for another insurer, progressive, the same cars for 152 and they added daily car rental up to $ 40. (Original) El personal es amable, pero los precios de las aseguranzas son muy caras por dos años pague 240 al principio y cada vez que querían me cobraban más hasta 260 y como tenía pago automático no me daba cuenta, pedí una explicación y me dijeron que debía descargar una aplicación (que debes tener siempre en tu teléfono que todo el tiempo está midiendo tu velocidad) para un descuento de 20 dólares por lo que bajaría a 240. Nunca he tenido ni un accidente, ni un ticket jamás moleste la aseguradora con nada y en lugar de premiarte te cobran más. 260 por un honda 2014 y una F150 2004 full cover y liability. Busque otra aseguradora, progressive, los mismos carros por 152 y me agregaron renta de carro diario hasta 40$ .
Jun 9th, 2020