Molly Maid of Central Las Vegas

Thanks for being a long term customer and for entrusting our teams to assist you in every way possible!

Joanna, thank you for sharing your concerns with us. I'm truly sorry to hear about your dissatisfaction and it's clear we need to address the issues you've mentioned. However, I believe there might be a misunderstanding regarding our service at your home, which was provided on Friday, February 9th, billed at $123.75 and not $395.It's important to note that in our cleaning procedures, we take great care to avoid any potential harm to your home, including the paint on your walls. This means we do not wipe walls to prevent discoloration and chipping. Our aim is always to deliver a service that respects the integrity of your home while ensuring a thorough clean.We stand behind our commitment to customer satisfaction with a 100% satisfaction guarantee. This policy is in place to ensure that if any part of our service does not meet your expectations or if something was possibly overlooked, we encourage you to inform us within 24 hours. We will promptly address and rectify the issue at no additional cost to you.You can reach our office directly at 702-750-3535 to talk further about your experience and how we can ensure your complete satisfaction with our services.Warm regards,Molly Maid of Central Las Vegas