Stake Out Bar & Grill

I purchased wings from that establishment a week ago, and during my visit, I was informed about their Wednesday wing special. Naturally, I was pleased to hear this, as I had enjoyed their wings before. Today, on Wednesday, June 22nd, I eagerly returned, only to be disappointed when two different bartenders informed me that there was no wing special available. This was perplexing, especially considering that their website clearly displayed the wing special under their promotions section. Living in such close proximity to the establishment, I have decided that I will never return. It is disheartening to patronize a business that exhibits such a lack of organization. EDIT: Thank you for your response. I appreciate your willingness to address my concerns. Regarding the promotion page, I have attached a screenshot for reference. As you can see, there is no indication of specific timings, such as 3 to 11pm, mentioned for the wing special. While I understand that misunderstandings can occur, what truly disappointed me was the lack of accurate information provided by your staff. The fact that multiple bartenders were unaware of the wing special and gave conflicting information only added to the confusion. Ultimately, it is the level of incompetence displayed by your staff that will deter me from returning to your establishment. Consistency and reliable customer service are important factors that I consider when deciding where to patronize. Once again, I appreciate your attention to my feedback and hope that you will take this opportunity to improve the communication and knowledge within your team. EDIT 2: On reading the "Reply from the owner" to all these low ratings. It's both sad and funny. They never seen to take responsibilities for their staff. There's always excuses for their bad business practices.
Apr 7th, 2024

Apr 5th, 2024

Mar 31st, 2024

3/5 /24 First time here on the way to basketball game at UNLV for three of us. Service was slow but only because the poor waiter was by himself. That should have never happened! So we left a good tip. We were impressed on how he handled it and believe he needs a raise or promotion. We had no idea there was a pool table etc upstairs. Would have been nice to know We asked about a dance floor and were happy there was music. We just had appetizers so cant comment on much about the food.
Mar 18th, 2024

Mar 13th, 2024