Jubilee Furniture - Modern & Contemporary Furniture

highly unprofessional. they are charging us for an item which we don't want. Not helping at all. WORST WORST WORST EVER.
Jan 28th, 2024

Everything may not have gone as planned but I've never known a more helpful customer service department than Jubilee's staff.
Nov 16th, 2023

Jubilee Furniture has gone above and beyond to help us solve the issue with the massage portion of our bed. It is our dream bed, and we love it!
Oct 22nd, 2023

We bought the Everly leather sectional sofa from Jubilee Furniture LV and we are simply delighted by the quality of the product, the meticulous shipping of it and the customer service. The customer service is excellent - they are patient and courteous. Since mine was a special order, it took time but the wait was worth it. Everything about this company ROCKS!
Aug 26th, 2023

DO NOT BUY FROM THEM!!! We paid close to $7,000 for our sectional from them. This came from overseas, and the quality was a joke. They used cheap wood that broke within the first 5 days of use. Jubilee gave us the constant run-around trying to fix it and it's still not fixed!! Not only has it NOT been fixed, no one has actually contacted us to help get it fixed. When you call they say 'the Claims department can't be reached by phone'. Reply to Jubilee's response -- You're claims department is terrible to communicate with. You can't talk to anyone on the phone and now you're complaining about spending around $600 to fix it!! WOW. We spent $6,198 with you, and after talking with the manufacturer in China, (I wanted to see the wholesale costs), I know it only costs you $2500 at the MOST. You have a hefty profit on that, and you're complaining about $600?? If you are a consumer and reading this review -- know that Jubilee is GREAT at the presale process, but terrible when you need something fixed. They DON'T make it easy to communicate with them.
Aug 18th, 2023