RH Las Vegas | The Gallery at Tivoli Village

We went its the store hoping to find a nice cabinet for our living room and came out disappointed; the whole time we were in the store no one had said a single thing to us, all of their furniture is overpriced and underwhelming, every couch to closet looked alike, and there was really nothing special about their options. Along with that, I understand that we dont look like we have very much money, however one of the employees kept following me and my family around the whole store without saying anything to us, and not even trying to help, my dad even asked her if she was an employee and she just stuck her nose in the air and walked away. One of the worst experiences in a store that Ive had recently, hope they go shut down.
Dec 5th, 2023

great place lots to look at
Oct 21st, 2023

Aug 7th, 2023

Ryan at RH was a tremendous help and was a walking encyclopedia of RH's product line, store locations, and which products were on display at this location. His very impressive knowledge and his customer service skills are some of the best I've experienced in any store. If/when we make our upcoming furniture purchase here in Tennessee, we will most likely reach back out to Ryan to start the process he's that good!
Jul 24th, 2023

Stole $175 from me. Avoid this dishonest lying merchant and definitely don't let them get your credit card number. They bait you into a paid membership that "you can cancel at any time" for a discount on furniture. After cancelling the membership I was charged anyway. My credit card # is also different..... Apparently they have an agreement with Mastercard if you get a new CC#, RH gets your new cc# as well, so they can continue to charge your new credit card where in reality the charge should be declined as it is a new number. I take some of the blame for agreeing to it, I should have walked out immediately when somebody suggested something as ridiculous as a furniture membership. Whatever happened to straightforward honest transactions with no strings attached where you just walk in buy something walk out and you are done with them until you decide to buy again? They do try very hard to continue to be a parasitic bill for furniture you bought a year ago. Oh and thanks for mailing your inch-thick catalogs that I never asked for - congratulations on your good use of trees. It is 2023 - who in the world is using paper catalogs anymore?
Nov 1st, 2023