LBC

The old lady (maybe she's the manager or the owner), does not know how to smile. Her customer service sucks. I've been to this location several times. She is always grumpy. Sometimes, there is a young man there,  who is more friendlier. But this old fart lady needs to be more accommodating. She makes us feel NOT welcome every time we go to this dreary place.
Feb 27th, 2023

Jan 7th, 2023

Nov 29th, 2022

Oct 12th, 2022

I scheduled pick up for 9/04 between 1-5:59pm w/c was confirmed and I got a booking number. waited the whole time and nobody showed up, no call to tell me it was cancelled. I called main number who said she will have them call me and same thing no call. This was not the only time I had this worst experience w/ LBC but I thought it will get better but it didn't I guessed this is really how lousy their service is. A simple phone call to tell a client a pick up is cancelled is hard for them to do. That's rude and giving a 5 hours window time for them to show up is unacceptable. Imagine? 5 hours and they won't show up? hello?  everybody has things to do. Anyway, I found a better courier  coz i don't need LBC's kind of service, bad.
Sep 4th, 2022