eProvided Data Recovery Service

Excellent! Love their service and would recommend to anyone.
May 1st, 2023

i've sent my broken Iphone to recover data ...no data recovery...i've paid for a basic recover then full advanced recovery without any success. + i've wanted to get my iphone back and finally received my iphone in broken and teared parts... And yes it's the good company...it was a few years ago...i've still have the emails...
Mar 25th, 2023

I am giving e provided 2 stars and the reason being is, at first when we spoke to Bruce, regarding our two SD cards that were damaged, he was very reassuring, professional and caring, or so it seemed. He gave us all the information we needed in order to submit my damaged SD cards, once they arrived he contacted me via phone call to let me know both were very damaged and what the cost would be to attempt repairing them. He mentioned one sd card was very bad and therefore he would only charge me for one and still attempt to repair both. Bruce said it would take 10 days if not sooner and i am more then welcome to call him at any time to inquire regarding any updates. Cool! Any photographer that has been in a situation where their SD cards get damaged, know EXACTLY the nightmare this is. It truly takes an emotional toll. So as horrible and frustrating as this situation was, i remained patient and truly trusted that they would do everything they could and i would refuse to rush or call them. So i didnt. Now day 10 comes along and, you cant blame me, i decided to call to see how its going (as he offered i could always call for an update). Well, to my surprise i Bruce WASNT as understanding and empathetic and told me if this is a rush we have a rush fee, i am currently in the middle of something. Listen, i am beyond understanding and know that we all have off days, but that was uncalled for when he offered for me to call at anytime and i didnt. I was patient enough to wait for the full ten days to pass, i informed him it wasnt a rush and i simply was calling for an update. Well, again he stated he was busy, they are still working on it but it doesnt look good and that was the end of it. The following day at 3:40am he sends an email stating its not working and still not looking good but they are still working on it. After that, i never received not even a call back to receive anything as little as an explanation as to what went wrong. I hate to say it but it almost felt as though it was a scam. They call you, give you the best customer service and once paid, done deal.. all you receive are emails after that and bad attitude if you so even try to call for an update. Lets just say i never spoke to them again. I am disappointed as its disheartening. It was by far one of the most trialing times in my life as i lost an entire wedding and baptism in those two SD cards i understand some things cant be retrieved and Im aware of that, but a little more empathy and consideration goes a longggg way, a call instead of an email also goes a long way.
Mar 17th, 2023

Bruce will always be the 1st person I call when I have any data recovery issue. He recovered data on my hard drives and in another situation, helped guide me through an odd situation with a thumb drive. His skills and knowledge of data recovery is 2nd to none.
Jan 7th, 2023

Ending up not needing his services but Bruce was really knowledgeable and SUPER affordable compared to other services. Definitely saving his number.
Oct 27th, 2022