Cafe Belle Madeleine

Ordered the Biscoff Crme Puff only to find the cookie was mush and the pastry itself tasted as if it was sitting for some time. I asking for a refund they asked why I had taken a bite out of it which was quite literally the only way I could have known it tasted stale. They told me to just take something else which was certainly not what you want when you first pastry was old. I opted to try the cheesecake which was basically your run of the mill frozen cheesecake. The coffee was also not as good as say Starbucks or other quick service locations. Overall very disappointing in both service and food quality. I understand this location is busy but I would avoid the items in the coolers and just go somewhere else. Im not normally one to take food back unless its truly bad so just know this place warrants its rating.
Apr 6th, 2024

Apr 5th, 2024

Incredibly slow service. Queued for 30 mins at 1030 for 2 pieces of cake and a pastry. I ordered a cherry danish to go. Stupidly didnt check it until we were on the road turns out I was given a cheese danish. The queue at Brioche was much quicker. Dont waste your time
Mar 31st, 2024

Felt bad for the one woman working on a Sunday afternoon
Mar 20th, 2024

We arrived right before the long line, but dined in to observe the long line rush. For our breakfast rush: there were two registers open and three workers behind the counter, getting drinks and food ready. The cashiers were getting the patron's pastries as they were ordered so the other three could make drinks and sandwiches. For the long line: there were still two cashiers working and prepping pastries, but they were down to one person prepping drinks (weird). So the cashiers shifted to prepping hot items as well. My group agreed our drinks were amazing, but although the food was delicious, it isn't a 5-stat resort, but it does hit the spot in the morning. Patience is key for the long line. I recommend the vanilla latte! Iced or hot The blueberry muffin was so good! Vegetarian options: Hummus (pita chips behind the counter!), pastries, great parfaits, and salads. Lots of grab and go options, if needed Wheelchair accessibility: Everything is one level and very open. The tables are all equal height and the chairs can be moved to accommodate.
Mar 16th, 2024