Verizon Business Services

I was having issues with incoming phone and text messages and the young man who assisted me was professional and was able to fix my phone in an efficient and friendly manner. I was only in the store for about 15 minutes.
Mar 31st, 2024

Did family phone upgrades here the staff was slow to help but once someone finally took time to help us the process went smoothly.
Jan 21st, 2024

Very helpful with great service!
Oct 8th, 2023

Super good service, very kind and polite. Thank you
Sep 10th, 2023

Byrant and Santos were much help in my transition from AT&T. It has been a little rocky (though some on my end), but they were great in their customer sercive and their Knowledge. What I appreciated the most was their willingess to fit the customer with the right product, and not try to oversell an item. They took personal time with me and gave me good recomendations for instance waiting for Verizon customer service to complete their tasks before I purchase the Ipad and watch to not cause any confusion. That right there made me feel that I can trust Verizon, these two reps, and my local store itself. Thanks for that. However I did notice a couple things with a couple other reps at the store(only because I have been told I "notice everything") that have to mention. When a customer asks for the name of the genral manager as I did after being being helped by someone other than my guys Byrant and Santos, there is probably a reason. Please don't take it non-chalantly seemingly like there is no care from receiving my request. There is probably a reason why. Clearly something was not right with service perform to me the customer. Almost 4 stars but I will go with the 5 stars. I did get Mr. Olivo contact info though. Now its water under the bridge.
Feb 24th, 2024