De'Leon's Bridal

I used this place for my daughter's Quinceaera Damas. I bought their dama dresses here and I liked the selection of dresses they had but the customer service and organization of how they run things here is not good AT ALL. Let me explain. I ordered 4 dama dresses ($120 each), last bear dress ($100), Quinceaera surprise dress ($120), chambelan de honor tuxedo ($150), and 2 mini quinceaera dresses ($180 each). All of the orders were great but getting closer to the Quinceanera date, one of the Damas dress didn't fit them anymore and we came in to have them alter it for us. And they said it would be an additional $25 charge because it's short notice and they were busy. I thought they would not charge me because of all this money I spent with them. The older lady I was talking to was saying that it was the Dama's fault because the dress fit perfectly when she tried it on before, and the only other reason it doesn't fit now is because she got fat. She actually said that to the dama, "looks like you've gained wait since last time" I didn't appreciate she was saying this, especially to a teenager! SO rude. We were talking back and forth and was getting no where with this woman, so I just paid the $25 and had her fix the dress. (The back wouldn't close with the zipper, so they had to make a corset type back for that dress) Other instances that I didn't like was when we came in to try the dresses, she would always give the wrong one and try to convince us that's the dress we ordered but it wasn't! (I added photos) It hadn't even come in yet and they thought it did and we had to come back another day. They did the same thing when the chambeln went to go try on his tux. They said it was ready and when he went, it wasn't ready yet. Like I said, this place has nice dresses and products but the customer service and organization needs A LOT of work. It's a busy store and I think that's why this happens. So if you're ok with dealing with rude behaviour and wasting your time from time to time, then this is the place for you. I would not recommend. (There's this younger lady that helped us and she's very kind, I loved her customer service. The older woman is the one we had a problem with)
Jul 3rd, 2023

I had high hopes for this place but unfortunately didnt have a good experience. The employees there were really nice to us but the owner needs to be a bit more professional.
Jun 9th, 2023

Leon's Bridal has many options of dress and they don't disappoint customers. I came to get a dress for my 15 and when it came, it was very beautiful it was exactlyhow I wanted it. I really do recommend Leon's Bridal when you might need to pick any dress for any occasion!!
May 31st, 2023

(Translated by Google) I bought my dress from leon's bridal for my XV and I loved my dress and it was more affordable than anywhere else. the same dresses i saw in other stores were the same as here and more affordable. and on top of that you can get your prom graduation dress and wedding dresses, wedding dresses, prom and they also rent them to you. (Original) Compre mi vestido de leon's bridal para mis XV y me encanto mi vestido y era ms asequible que en cualquier otro lugar. los mismos vestidos que vi en otras tiendas eran los mismos que aqu y ms asequibles. y encima de eso puedes conseguir tu vestido de graduacin de prom y vestidos de novia, trajes para boda, de prom y ellos tambin te los renta.
May 22nd, 2023

I went to Leons bridal to look for my daughters dress, she found her dream dress. It was absolutely beautiful, this stores had a variety of gorgeous dresses and the service was very good the people are very attentive and friendly. I would definitely recommend coming to this place for a beautiful dress for any occasion.
May 12th, 2023