Desert Hope Treatment Center

Hours

Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours

Chamber Rating

Verified Member
4.0 - (430 reviews)
263
62
14
13
78
Read Our 430 Reviews

Chamber Rating

Verified Member
4.0 - (430 reviews)
263
62
14
13
78
  • Patti OShea

    My son was in Desert Hope Detox for5 day. On December 21, 2023 he was supposed to be transferred to a 3 month program. The hospital waited to long and the bed was given to someone else's. So the just dropped my son off if front of a homeless shelter, not knowing if there were bed available. Had the did the job and at least called the rehab things could have been different. There was zero concern. It was cold, raining and my sons 35th birthday. Don't believe everything they tell you. There's really only concern when the insurance is being charged.
    Mar 31st, 2024

  • Suze Banasik

    The staff is really incredible. I felt very supported and very safe, however American Addiction centers lied to me, and told me that my treatment was 100% covered. Then the day I got moved up to the second level of residential I was told that I had a $3,000 out of pocket payment. I had to leave because I could not afford it. I don't blame desert treatment centers but if you get there through American Addiction centers be careful. I heard stories about couples who were told that they could share a room and that wasn't true. I also heard stories about people who were told it was $145 for their ticket here only to find out when they got here that it was $700! American Addiction centers will do whatever they can to get bodies in the place just beware
    Mar 25th, 2024

  • Billie Wallet


    Mar 23rd, 2024

  • Nathan Ross

    Decent program, but petty af for couples. They will mislead you saying it's a couples rehab and when u get here that's not the case. My spouse and I flew 1200 miles here and we can't even hold hands no hugs. With out getting into trouble. Then ten days after getting here they said my insurance wasn't approved. It was approved to get me here. And basically wanna kick me out on the streets 1200 miles away from anybody I know. With no money. Find another place. They haven't fixed the lights in my room. The vents in the bathrooms don't Work in most the room so with that not working is going to cause mold which in turn is going to make people sick. Not to mention while trying to stay sober people here are messed up on meds nodding off in class, makes it hard to not think about getting high knowing I'm around other people around me still messed up.
    Mar 16th, 2024

  • Dar Truck Repair

    This place is amazing. Great place to detox and get clean no matter the DOC (drug of choice). Councilors, staff, nurses and TPA's are the best. Very clean and comfortable. I was a self pay and didn't have to deal with insurance stuff but they are exactly what I needed. I came from Tennessee and it was worth the trip. That said, it doesn't matter what they say or do you have to want to change. And, if you do I would highly recommend Desert Hope in Las Vegas. Update: Almost a year later I'm still clean. To me this proves that they work. The best of the best.
    Feb 21st, 2024

Read Our 430 Reviews

About
Desert Hope Treatment Center

Desert Hope Treatment Center is located at 2465 E Twain Ave in Las Vegas, Nevada 89121. Desert Hope Treatment Center can be contacted via phone at 702-874-3798 for pricing, hours and directions.

Contact Info

  •   702-874-3798

Questions & Answers

Q What is the phone number for Desert Hope Treatment Center?

A The phone number for Desert Hope Treatment Center is: 702-874-3798.


Q Where is Desert Hope Treatment Center located?

A Desert Hope Treatment Center is located at 2465 E Twain Ave, Las Vegas, NV 89121


Q What is the internet address for Desert Hope Treatment Center?

A The website (URL) for Desert Hope Treatment Center is: https://deserthopetreatment.com/drug-rehab-las-vegas-nv/?utm_source=google&utm_medium=organic&utm_campaign=local


Q How big is Desert Hope Treatment Center?

A Desert Hope Treatment Center employs approximately 20+ people.


Q What days are Desert Hope Treatment Center open?

A Desert Hope Treatment Center is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours


Q How is Desert Hope Treatment Center rated?

A Desert Hope Treatment Center has a 4.0 Star Rating from 430 reviewers.

Hours

Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours

Ratings and Reviews
Desert Hope Treatment Center

Overall Rating

Overall Rating
( 430 Reviews )
263
62
14
13
78
Write a Review

Patti OShea on Google

image My son was in Desert Hope Detox for5 day. On December 21, 2023 he was supposed to be transferred to a 3 month program. The hospital waited to long and the bed was given to someone else's. So the just dropped my son off if front of a homeless shelter, not knowing if there were bed available. Had the did the job and at least called the rehab things could have been different. There was zero concern. It was cold, raining and my sons 35th birthday. Don't believe everything they tell you. There's really only concern when the insurance is being charged.


Suze Banasik on Google

image The staff is really incredible. I felt very supported and very safe, however American Addiction centers lied to me, and told me that my treatment was 100% covered. Then the day I got moved up to the second level of residential I was told that I had a $3,000 out of pocket payment. I had to leave because I could not afford it. I don't blame desert treatment centers but if you get there through American Addiction centers be careful. I heard stories about couples who were told that they could share a room and that wasn't true. I also heard stories about people who were told it was $145 for their ticket here only to find out when they got here that it was $700! American Addiction centers will do whatever they can to get bodies in the place just beware

Business Response on Google Mar 31st, 2024
Thank you for taking the time to share your experience at Desert Hope Treatment Center. We are pleased to hear that you found our staff to be incredible and that you felt supported and safe during your time with us. Your well-being and comfort are our top priorities, and we are grateful for your recognition of our team's efforts.We are deeply concerned about the issues you raised regarding your treatment coverage and the discrepancies in the information provided by American Addiction Centers (AAC). We strive to ensure transparency and clarity in all aspects of our services, including financial matters, and it's disheartening to learn that you encountered challenges in this regard.To address your concerns effectively and rectify the situation, we kindly request additional information from you to identify your specific case. Please reach out to us at [email protected] with details such as your name, contact information, and any relevant documentation or details about your treatment experience. Our team is committed to investigating your concerns thoroughly and taking appropriate action to address them.At Desert Hope Treatment Center, we are dedicated to providing high-quality care and support to all individuals who seek treatment with us. Your feedback is invaluable to us, and we appreciate the opportunity to improve our services based on your experiences.Once again, thank you for sharing your feedback, and we look forward to hearing from you soon.

Billie Wallet on Google

image

Business Response on Google Mar 19th, 2024
Hello and thank you very much for taking the time to provide a great rating of Desert Hope. We are pleased to see your experience was so positive!

Nathan Ross on Google

image Decent program, but petty af for couples. They will mislead you saying it's a couples rehab and when u get here that's not the case. My spouse and I flew 1200 miles here and we can't even hold hands no hugs. With out getting into trouble. Then ten days after getting here they said my insurance wasn't approved. It was approved to get me here. And basically wanna kick me out on the streets 1200 miles away from anybody I know. With no money. Find another place. They haven't fixed the lights in my room. The vents in the bathrooms don't Work in most the room so with that not working is going to cause mold which in turn is going to make people sick. Not to mention while trying to stay sober people here are messed up on meds nodding off in class, makes it hard to not think about getting high knowing I'm around other people around me still messed up.

Business Response on Google Mar 27th, 2024
Thank you for sharing your feedback with us. We appreciate your honesty and want to address your concerns regarding the policies and conditions at Desert Hope.First and foremost, we want to clarify that while we strive to accommodate couples seeking treatment, Desert Hope is not a couples rehab facility. We understand that this may have been a misunderstanding, and we apologize for any inconvenience or disappointment this may have caused you and your spouse.Regarding the issue of fraternization with other clients, it is our policy to maintain a professional and therapeutic environment for all individuals in our care. We do not allow physical contact between clients, including holding hands and hugging, to ensure the focus remains on individual recovery and growth. We apologize if this policy was not made clear to you before your arrival.We also want to address your concerns about insurance approval and accommodations. We take insurance verification seriously and aim to resolve any issues promptly. We apologize for any confusion or inconvenience you experienced in this regard and assure you that we are working to address any outstanding concerns with your insurance provider.Regarding the maintenance issues you mentioned, such as lights not working and bathroom vents malfunctioning, we apologize for any inconvenience this may have caused. We take facility maintenance and cleanliness seriously and will address these issues promptly to ensure a safe and comfortable environment for all our clients.Finally, we understand the challenges of staying sober while surrounded by individuals who may still be struggling with addiction. We strive to create a supportive and respectful community where all individuals feel safe and encouraged in their recovery journey. We encourage you to communicate any concerns or discomfort you may have with our staff so that we can provide additional support and resources as needed.If you would like to discuss your experience further or have any additional feedback, please don't hesitate to contact us at [email protected]. Your input is invaluable as we continuously strive to improve our programs and services.

Dar Truck Repair on Google

image This place is amazing. Great place to detox and get clean no matter the DOC (drug of choice). Councilors, staff, nurses and TPA's are the best. Very clean and comfortable. I was a self pay and didn't have to deal with insurance stuff but they are exactly what I needed. I came from Tennessee and it was worth the trip. That said, it doesn't matter what they say or do you have to want to change. And, if you do I would highly recommend Desert Hope in Las Vegas.
Update: Almost a year later I'm still clean. To me this proves that they work. The best of the best.

Business Response on Google Feb 9th, 2023
We appreciate you taking the time to leave a fantastic review and rating of Desert Hope. We are pleased you obtained what you needed from us in a welcoming environment. We wish you the best moving forward. Keep up the great work!

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Overall Rating

Overall Rating
( 430 Reviews )
263
62
14
13
78

Write a Review

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