Chase Bank

Unprofessional staff. I did ask straight question and they said you good. All they do only appointments been waiting one week! To get oh were sorry we cant do that. This bank look like sleeping room. Barely walking and dont know they job.
Oct 3rd, 2023

Very unhelpful. In trying to open an account my friend was sent away with different information several times- each time with a different excuse. No one to help, incorrect paperwork, etc.. even though she followed the instructions they provided each time. Really a frustrating experience
Aug 1st, 2023

I decided to give this bank one last chance and when I went it yet again Kathy was on her phone as I came in and she didn't even bother to look up. I've talked to a couple different people in town who I know bank there too and they have had very similar experiences. Very disappointed in chase for allowing this to continue!
Mar 8th, 2023

I'm not sure why they bother to keep this branch open. Only the ATM is available on weekends and it is out of order most of the time. The staff is friendly enough but the faces change so often it's impossible to build a relationship. Thank goodness for online banking. If you need an ATM on weekends be prepared to drive to Truckee. ( as I did during a snow storm today.)
Mar 4th, 2022

Small branch but newer and very nice location!  Banker Nicole who did our notary was very knowledgeable, helpful and friendly.
Nov 26th, 2021