Promo Direct

Simply Seated Rents and Events _{on Google}

Nov 5th, 2023

Great Customer Service and great product. After not receiving promised promotional items in time from another very large promo company, I googled frantically and found Promo Direct. The entire experience was fast, easy and they had my promotional items shipped out within 24hours. Chris Escarte was very helpful and nice. He called and emailed, promptly, each time I asked for a change on my company information and whoever his graphic designer was did a great job of getting the updated proof to him within minutes. I was very impressed! What a great experience. Going forward I will be using them exclusively for promotional items for both of my companies and referring friends and colleagues. Thank you Promo Direct!

Chris Heitz _{on Google}

Aug 30th, 2023

Failed to produce and deliver product in timeframe discussed. At time of "product in hand", production was on hold and was never notified as to having issue. Instead of overnighting product, they cancelled order and leaves me without product for an upcoming event.

Kameron Kang _{on Google}

Jul 3rd, 2023

I recently ordered promotional items from Promo Direct, and unfortunately, my experience was less than satisfactory. The primary reason for my disappointment was that they sent me items intended for another company, which completely defeated the purpose of my order.
The whole process of ordering promotional items requires time and effort, as one expects to receive personalized products that represent their own brand. However, Promo Direct's mistake of sending items for a different company rendered all my efforts and resources wasted. It was frustrating and inconvenient, to say the least. While I understand that mistakes can happen, this error reflects a lack of attention to detail and quality control on the part of Promo Direct. The incorrect items not only created confusion but also made me question their reliability as a supplier of promotional products.
I would caution others who consider using their services to be vigilant and double-check their orders upon arrival to avoid similar mishaps.

Grace Music _{on Google}

Aug 27th, 2022

I had a great experience working with Promo Direct, making sweaters for our Non profit that were a hit with our members! We have ordered additional units and were so looking forward to working with them again. Edwin was a tremendous help!

Victor Carrasco _{on Google}

Nov 30th, 2020

Edwin Arellano is the best and I love working with him. He makes the process easy and quick and I can always count on him. I am looking forward to continuing my business with him!