Desert Comfort AC & Heating, LLC

Excellent service. Rick was courteous, explained the problem, answered my questions, and gave me options. The repair was done right away, and he even made sure my tenant had a temporary heater until the job was complete, and warrantied. Thanks again Rick and Desert Comfort, much appreciated!
Jan 28th, 2024

Very pleased with the prompt, excellent service. I highly recommend desert comfort for all your hvac needs. Honest, fair, professional service
Dec 22nd, 2023

If you read the reviews one thing is clear Rick understands he is in a business that people depend on and can easily be taken advantage of. I had my AC unit go out, and with its age i figured it was time for a new system. So I reached out to Rick to come take a look. Sure he could quote me for a new system, but he asked what was wrong with it. I told him a competitor had come out and diagnosed it but thought it would cost close to $1000 just to see if it was that problem. You could tell Rick was offended for me. He said well let's fix this, then we can talk about a new system. I was ready to drop five figures on a new system rather Rick took a reasonable three figures...and got my house cooling. The fix took 15 minutes. Now I can figure out what the right next steps are, on my timeline. Service: A/C system repair
Aug 8th, 2023

I recently purchased a home in Las Vegas.The A/C unit in was 20+ years old and I was afraid it would break down when I need it most. Rick came highly recommended. I called for an A/C check-up. Rick was very informative about the condition of my total unit. I decided to purchase a new system. When his installers arrived they were very courteous. They put floor protection down and got to work. They arrived at 8:15 am and completed the work by 1:30 pm including clean-up. Rick explained the system mechanics as the work was progressing. He is professional and personable. I highly recommend he and his crew. Service: Install AC
Apr 3rd, 2023

My AC started going out on the night of July 3rd and completely went out by 3am. I was panicking as I continued seeing the temperature rise in my toddlers bedroom. I began to call several HVAC businesses but none answered and some sent me text messages saying they can assist after hours for a $200 fee. I felt forced to wait for one to open at that point. I based my search on peoples reviews and was a bit hesitant by the lack of reviews on Desert Comfort but with them being close by and the earliest opening HVAC service, I opted for calling them at 7:10am. Rick answered and told me he was booked through Friday (it was TUESDAY!!) but he heard my plea and empathized with me. He asked where I was located and it so happened that he was working on another house in my neighborhood at that very moment. Knowing this information he managed to squeeze me in and fixed the issue within 10min! From my understanding, the capacitor blew out due to the heat and luckily he had the replacement. This was all completed within ONE HOUR of my call!! This man is a true life saver! This was a pivotal moment for me as Im not well versed on all areas of being a homeowner. I will be forever grateful and will make Desert Comfort my GO TO HVAC service. I dont know what the typical prices are for these services but it was economical for me. I really thought I was going to get a ridiculous bill but it felt very reasonable. If anyone is looking for someone to trust for the job Rick is your guy!! Thank you again!!! Service: HVAC system repair
Jun 19th, 2023