Green Valley Dental Group

Everyone in the dental office is wonderful especially the front office people. Really like Dr. Wong, Tricia, and Melissa they always go above and beyond whats expected .. exceeding expectations !!!
Mar 29th, 2024

Thank you Dr Silva and Dr Blasco for the awesome treatment and care. No more pain. You ladies are the bomb!
Mar 29th, 2024

This place is exceptional. The staff is always so friendly & helpful. I highly recommend if you are looking for great dental service. I am satisfied
Mar 26th, 2024

Would be great if you could update your website to show current dentists & hygienists. Also a current list of plans you accept would be very helpful. Dr. Frantz has been deceased for a few years.
Nov 21st, 2023

I called my dentist to make an appointment a cleaning and a whitening, and they were booked up for months. I inquired if they recommended patients to another dentist. Yes, they did - this office, which is under the same operating group. I called this office and made an appointment with the receptionist for the same sort of appointment. I was very specific about these facts. I showed up the day of the appointment, checked in, and waited patiently. After some time, the hygenist called me back. She was a bit cold, "Follow me. We'll be in this room. You're in for an exam and X-rays." I replied, "No. I'm here for a cleaning and a whitening." "Oh, let me check to see what room you'll be in." She returns momentarily and explains the whitening process to me. She then asks, "Do you know how much it will cost?" "No," I replied. She left again for a moment, returned, and informed me about the cost. Fine. She commented again, "We need X-rays and a full exam. It's been too long since you've visited the dentist." "I'm not here for that. I'm leaving the country for an extended time. I don't want X-rays or anything else [to do with me being a long-term patient]. This is a one-and-done, so please clean and whiten my teeth, and I'll be on my way." Hurriedly, she arranged her tools and adjusts the chair without a word. "I'm going to need you to turn your head slightly towards me." I asked for her name before I turned my head. She industriously went to work. It was 1218. I know exactly because after I opened my mouth, I unexpectedly looked up right at the clock. She finished the cleaning, and asked, "Are you going to do the whitening?" "Yes, that's why I'm here." "Ok. Let me get some special polish without fluoride. You can't use fluoride before a whitening." She returned and finished the job. It was 1234. It was the fastest cleaning I have ever had done, I think. Did I make her job easy by taking care of my teeth? Good on her anyways! That was the highlight of the visit. She said, "Let me get the dentist about your whitening." I waited. She returned and informed me that, "The dentist won't budge. They will not perform the whitening without X-rays and a full exam." At this point, I'm upset. I've made special accommodation to be in Las Vegas just to attend this appointment - I am a full-time traveler. No one informed me of this requirement until now, at the last minute. It started out wrong and continued to spiral. I voiced my displeasure to one of the office employees. Things got heated, and I raised my voice but never cursed. All she could say was, "The office manager is on vacation. The dentist is not going to sacrifice their license to whiten your teeth." Fine. I called my normal dentist. They agreed to see me. The next day, an office worker from my normal dentist called me. She informed me that due to the incident at the other office, I was no longer a patient, would not been seen for a whitening, or for any other reason in the future. The setting of expectations up-front and explanation as to why services were needed could have avoided this entire situation. Update: I went to another dentist for whitening. The dentist himself came and asked me, "Where did you get your teeth cleaned?" He took pics of my teeth and showed me the shoddy cleaning job that was done at the other dentist. Terrible.
Nov 19th, 2023