Chase Bank

The two ladys behind the counter are a nightmare every-time I go in, I tried too cash a money order that I purchased only a few weeks prior and they refused to cash it and treated me like a criminal telling me how to conduct MY business
Mar 13th, 2024

Cruddy! It was never stellar to begin with, but their customer service has gotten worse over the years. Bill Johnston gave me the worst experience I ever had at bank. He was condescending, didn't even try to listen to my question. Since my experience with him, I have not stepped foot into that branch again. On a separate note, don't deposit cash into the drive-through ATM. If there is an error, they won't do anything for you at the branch. You have to call their 1-800 number to report it. Then you have to wait until a separate company comes to fix the ATM. No guarantee that they'll fix it tomorrow. SOL until they fix it and verify that the cash count is off. Cross your fingers!
Jan 24th, 2024

Sep 4th, 2023

Coin order came through and got a call about it. Still won't pick up the phone lol, but cool they got my coins!!
Jul 16th, 2023

The employees are friendly. I like that they still have tellers employed at this branch. On the day that I went there was only one working at the time. She was very busy going between the drive thru and working inside. I felt bad for her. She apologized for the wait. I appreciated the acknowledgement.
May 12th, 2023