Thunderbird Motel is located at 345 Idaho St in Elko, Nevada 89801. Thunderbird Motel can be contacted via phone at 775-738-7115 for pricing, hours and directions.
Room was filthy had to run to dollar tree to get cleaner. I booked online through 3rd party website. Was supposed to have good reviews for cleanliness. Maybe housekeeper had bad day , either way personally I would never book here again.
Business Response on GoogleApr 11th, 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.IF I KNOW ROOM NUMBER AND STAY DATE. I WILL IMPROVE BETTER SERVICE.I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely,Pravin KansagraGuest Relation Manager
Patti Poston on Google
The location is downtown Elko. Jimmy Dean sausage breakfast.
For a motel this is not a horrible place to stay.
The service was nice and fast.
Parking is easy.
The rooms are okay. The bed is a small queen. The heater was an old one under the window but worked well.
The bathroom is small and old but clean. Separate sink area. Desk, table, TV and a place to put luggage.
The best surprise was the soft hand towel, better than most hotels.
I would stay again just for a quick stop to sleep.
Business Response on GoogleMar 18th, 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
Rachel Goldschmid on Google
This is a perfectly fine motel. If you are looking for luxury you need to spend a lot more. For a pet-friendly budget property to spend a quick night, it met my needs. I did not find the location to be sketchy at all. Also, the Cornish pasty restaurant across the street is bomb.
Business Response on GoogleJan 11th, 2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager
Sadee Daniels McInturff on Google
Didn't stay here, but it was ok as far as establishments go
Business Response on GoogleNov 16th, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely,Pravin KansagraGuest Relation Manager
Shiloah Sabo on Google
We went there for our annual anniversary trip. We stayed the night and made arrangements to stay another night, as there were Halloween activities going on in town that we really wanted to do. We went out for the day, and when we returned at 4 to get ready for activities, they informed us that we had to leave, because they booked the room to another couple for $100 more for the night. There was not another room in town, so we ended up having to drive to wendover for the night. So much for Halloween activities and a nice anniversary trip. I would NEVER stay there again. They are very deceitful people.
Business Response on GoogleOct 30th, 2023
Hello,Sorry for misunderstanding. Means we are only responsible for one night . My rate same dat is running $250+tax even WE KEEP SAME RATE AS PER YOU MADE RESRVATION. HOTEL RATE IS ALWAY DEMAND AND SUPPLY RATE. NOT FOR ALL DAY SAME ARATE.SORRY FOR INCONVENIENTHAVE A GREAT DAY.
