Taxation Department

What is wrong with this staff.... They have made my life so difficult.
Oct 15th, 2019

Feb 9th, 2018

Feb 8th, 2018

Sep 16th, 2017

I came to the Nevada Department of Taxation in Carson City in August of 2017. The office is in the College Parkway Business Center (North) at the northeast corner of East College Parkway and Research Drive.I had ordered a GoPro camera from California, delivered to Nevada, and was charged sales tax on GoPro's own coupon/discount, which should not have occurred according to what I have read of Nevada law. I went to their office to get clarification and show them my invoice.They first have to buzz you in, which they did. They have a camera mounted at the door from which they can see you. Their office is to the right. There was no line, as I was the only customer there (that is Carson City for you!). There was a woman at the service desk and she was very helpful. She thought it was correct what I was charged, as she said the company can either charge Nevada sales tax on their own discount, or not, as long as they do it consistently to all their customers in Nevada. But she got another person who helped me more. The other person said I could request a written advisory from the Department of Taxation. She gave me all the info. I would have to prepare a letter with any proofs and explain what I thought was wrong, and they would get back to me in a month or two.I left very happy with their service and my (lack of a) wait time. Parking was easy: right in front.In then end, I did not submit the letter, as I was leaving for a trip, and it was a lot of work given the small amount of money involved.
Mar 29th, 2019