Capriotti's Sandwich Shop

I ate in here several times the service is bad. The food used to be good. The roast beef, it's not a real ragour. The meatballs is not hand Roll like the advertiser it I don't think I'll be back
Apr 6th, 2024

Our first time there abd the sandwiches weregood.
Apr 4th, 2024

Register girl needs to go. Horrible attitude. Sorry you hate your job.
Apr 2nd, 2024

Went to get sandwiches for the family and after paying the bill I checked the receipt. The red haired employee had made several mistakes on the bill. When talking to her she deferred me to the manager because I ask her to repeat what she had said. The background noise was loud in restaurant. The manager came over and said that the employee had just entered the order differently and the price was still the same. I had to go through the math and explain to her that the prices charged were incorrect (charged for a regular sandwich instead of a kids sandwich). After a few minutes she reluctantly agreed and I was given a refund. The employee and managers attitude were below standards. People make mistakes and correcting mistakes shouldnt be a battle. I still feel that I didnt get a full refund as i had to pay for drinks for the kids even though the cashier told me the fountain drinks came with kids meal.. they did not. The icing on the cake came when the order came out as that was also messed up.
Mar 31st, 2024

Mar 19th, 2024