Americas Best Value Inn Carson City

One of the managers her name is Ravi or Rabi, very rude and doesnt help or address problems. Tried to speak over while I was explaining and then called me a liar about bed bugs in the room. Shane the maintenance came in and saw the bed bugs and apologized and said manager will address your stay in a few days, I waited and no one responded or returned my call. He lied as well Going through a law suit because they didnt want to own up to what happened and make lies on stories saying it didnt happened. But my video and proof will say other wise. Needs new management and someone to invest in the place.
Mar 22nd, 2024

Mar 2nd, 2024

Rooms: Spacious room, everything you need, I would come back.
Mar 1st, 2024

Great place to stay!! The staff is super nice and honestly don't listen to a lot of the bad complaints! There were NO BUGS, the rooms are not updated but, they aren't horrible either. I actually liked the way they looked not updated, it was pretty Retro! You have to think that the price is around 40-60, its not somewhere super expensive like the atlantis in reno! The appliances were definitely new and worked great. To go against what one of the other commenter said, I definitely had enough places to plug things in. The rooms were really clean and there were no bed bugs. So the cleaning staff does do their job well. The only thing I would maybe work on is the bathtubs, thats literally my only complaint. I could only imagine the cost of that though so I understand why it was not updated. All in all I stayed a week here and the staff was really nice and professional. I am a dialysis patient and need clean facilities and this place met that. The reviews I have read were a little unfair. I have stayed everywhere from the peppercorn to the Atlantis in reno, I have stayed at harvys in Tahoe. These smaller motels and hotels are always the best. Unless your renting a suite in one of those nice places no one gives a crap about you.
Feb 7th, 2024

Jan 28th, 2024