United Way of the Midlands

Mar 11th, 2024

United Way of the Midlands is dedicated to helping those in need in our community. As a longtime supporter, I encourage people to get involved in a volunteer event to see firsthand the impact and consider supporting with a donation.
Feb 7th, 2024

Noone
Jan 22nd, 2024

They obviously have the worst training or never monitor their calls, because the customer service reps, are the worst! If you call about something, one rep tells you one thing, and the next one tells you something else? Also I called several times in November asking about if they were taking applications for something, and when? Every rep said again something different? Theyd say were not taking applications yet, or no thats in December we do that, and were not taking applications for that this year, then one guy said oh call back December 1st? I decided to call another rep later that day, and she goes, oh that program is closed maam, we took applications for that on November 15th?
Nov 14th, 2023

I noticed every time I call 211, they always ask for our name and all these demographic questions. Why do they ask these questions such as DoB, age, gender, insurance information, and ethnicity? What do they do, sell our information? Reps say it is confidential which I don't believe it. All I want is to obtain resources and/or referrals. There is no reason they need to know this information. If you call 211, don't supply them your personal information. You tell you are not obligated to give them your personal information!!!
May 24th, 2023