Public Storage

Johan Lp _{on Google}

Mar 20th, 2024

I am an online buyer of units at auction and it is my second unit and there is never anyone in the office to access the unit and I try to call the manager and customer service and it is worse no one does anything there is never anyone in the office and it is a pain to keep calling and calling for them to do nothing and the worst thing is that the units I buy have a time limit to clean

andrew berkshire _{on Google}

Feb 16th, 2024

What the hell is going on with this place?! The gates are left open (presumably broken), garbage and trash everywhere, broken doors, and no attendant on site! There was a truck fire in the parking lot a year ago and there is still fire debris in the parking lot. Lock Box storage was great, then public storage bought about two years ago and everything has gone down hill. This one location must bring in tens of thousands of dollars per month but they wont fix or clean anything. Literally garbage everywhere. I stopped by today for the first time in about six months and was shocked! Fix this problem now.

Makenzie Blaha _{on Google}

Feb 8th, 2024

Amazing service!! Its also climate controlled, easy payments online or through phone, and regular check ups for each storage unit.

Raeven Kirk _{on Google}

Jan 21st, 2024

I am not one to leave such low ratings in reviews. However, after working with this company for months and zero assistance, I am leaving an honest review my experience.
The location itself is inconvenient with zero guidance, essentially driving around and hoping to locate it. Its impossible to reach the front desk by phone, fingers crossed anyone is there if you need to speak to someone in person. The units are much smaller in person, be sure to tour them beforehand. Some customers do not have common courtesy and block the doors to your unit, therefore youre unable to get in or park your car without dinging your doors trying to squeeze in.
I know the storage unit industry is pretty lack as it is in customer service and experiences. Im more so shocked that no one is available to communicate with. I would rent elsewhere if youre able to.