Eyeoptics

The absolute WORST customer service experience I think I've ever had. I would give negative stars if i could. They argued with me that the prescription was sent out. They sent it to the wrong location multiple times, argued with me some more. So 3 days in with eye pain I finally get it to the correct pharmacy to find out it's under an incorrect name...and the medication prescribed isn't covered under my plan anyway...I will never be returning and I hope this review saves someone else the trouble of dealing with this unprofessional, rude, and incapable company...
Feb 28th, 2023

Feb 9th, 2023

Zero stars if I could. One thing they dont tell you- you cant leave your new, expensive glasses in the car or the lenses get ruined. Managers are not available to speak with anyone. Not a pleasant experience.
Feb 2nd, 2022

Great service whenever I use them.
Feb 23rd, 2021

I needed a new pair of glasses so I decided to try EyeOptics. The first time I had to return my glasses they placed my bifocal line too high. RETURN NUMBER ONE! The second time I returned my glasses I wore them for 3 days and had consistent headaches. The prescription was wrong. I told them my previous pair was much sharper. RETURN NUMBER TWO! I called and complained that the prescription is still wrong. I told the doctor it feels like I'm wearing someone else's glasses. RETURN NUMBER THREE! The last time I returned them I complained that I couldn't see anything beyond 10 to 15 feet. Beyond that everything was blurry. Frustrated after a month and a half of going back and forth, I returned them. I was told a refund check would be issued. That was mid November 2021. It's now the second week of January 2022 and I STILL haven't received my refund. Take it from me save yourself money, time and frustration. Go somewhere else.
Oct 13th, 2021