Windstream

Ghost building no one to attend customers.
Mar 25th, 2024

Sep 7th, 2023

Called this store and was sent to an automated message, fine no problem. Message says press 1 for yada yada press 2 for everything else. So I press two and Im told Ill be blocked if I call again! Why give two options if one is a threat?!
Aug 11th, 2023

My service here is terrible. Its the only provider in this location, so there no other options available. Prices are high & the speeds are stupid slow. Sometimes, down loads are .6 MBs . I used to have better performance on dialup connections. I can't wait to have a different option. The service has been down completely for half of the days this month.
Nov 23rd, 2022

outsourced call center to Caribbean. Hard to understand and person did not know what was going on. after an hour on the phone with him, I had to tell him there was an outage in my area because that is what the app eventually said. He didn't believe me. Long story short I was on the phone with 7 different people for 4 hours today and they do not care if their customers leave or go. customer is NOT ever right here. so very rude even the managers. If you work from home do not go with the company unless you can go big time frames with internet with no reimbursement. horrible customer service!
Sep 7th, 2022