Dollar Tree

I visited the Dollar Tree on 123rd and West Center. I shopped for over an hour to select Easter items for my grandchildren and I waited in a long line, as it was very busy. I set my basket and other items on the conveyer belt. There was a manager named Steven behind the register. I said hello and he said nothing. He grabbed the basket, lifted it up high above the belt and proceeded to dump the contents out as he shook the basket aggressively. I was horrified in general, besides the fact that many of the items couldve been broken or damaged. I called him out on his behavior. He immediately pointed to the door and said, Get out! I was shocked, but tried to reason with him. He asked me if I was going to apologize. Much to my chagrin, I apologized. All I could think about was the time I spent choosing the gifts. I didnt want to have to go to another location and start all over. As he was scanning everything, all I could think about was the what all the customers and other employees were thinking. I paid for the merchandise and left. All I kept thinking about was, did that really just happen. I was feeling remorseful that I didnt just turn around and leave after he shouted at me to leave. I compromised my character and how I believe people should act, especially in the position of manager. All I can do now is report what happened and hope that you will relieve him of his position. No one in the customer service industry should be allowed to treat customers in such an unprofessional and unethical manner. Will not be going back to this location.
Mar 26th, 2024

The store was clean, well-organized and the people working there were very friendly.
Mar 21st, 2024

They have such a awesome variety of things. Every time I go in there's something new. I love it even more
Mar 20th, 2024

We arrived at 8:45pm not expecting to be greeted rudely by a lady named Cathy. She told us they were closing in less than 10 mins and they closed at 9pm instead of 10pm like it says on the website. We told her we had time to shop for the few things we needed. Around 8:52pm she approached my boyfriend and told him he needed to hurry up because they were closing right now and so was the register. I also work in retail and know for a fact the register does not close until you do it yourself or until the exact time the store closes. So why were we rushed with 8 minutes to spare? She was very snappy and demanding for us to leave from the start. We were not informed the hours changed before she told us in a not so appreciative way. The other lady working was very nice and I politely told her to tell Cathy she was extremely rude to us. Now I know to not go into a dollar tree 15 mins before closing (not knowing they were closing at that time) because we were not welcomed at all.
Jan 5th, 2024

You come with a list and buy more!
Jan 4th, 2024